ADM - Associate Director of Admissions

At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers.

Visit https://bryanuniversity.edu/about/careers/ to learn more about what makes us stand apart.

This is a remote, work-from-home position. We will consider applicants that reside in the following states: Alabama, Arizona, California, Florida, Georgia, Idaho, Indiana, Maryland, Missouri, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Tennessee, Texas, South Carolina and Utah.

Pay: $80,000.00 - $90,000.00 Annually DOE

Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes:

• • Medical
  • Dental
  • Vision
• HSA
• Telemedicine
• An Award-Winning Wellness Program
• Tuition Assistant Program
• Short- and Long-Term Disability Options
• Life Insurance
• Employee Assistance Program
• 401K with Company Match
• Generous Paid Time Off
• Volunteer Paid Time Off
• 11 Paid Holidays
• An Empowering Company Culture
• Computer Equipment Provided
• Work from Home

(* includes domestic partner coverage)

Position Summary of the Associate Director of Admissions:

The Associate Director of Admissions (ADOA) leads, inspires, and manages a team of admissions representatives who provide unsurpassed levels of advisement to all prospective and new students at Bryan University. The Associate Director of Admissions is strategic and tactical, with the ability to collaborate with the Sr. Director of Enrollment, the Admissions Leadership Team, and other campus leaders to develop effective strategies to achieve Admissions Department goals and effectively execute those goals through his/her direct reports.

As a change agent for innovation in admissions and higher education, the Associate Director of Admissions creates a team environment that embraces continuous process improvement and leading-edge technologies designed to prepare students for success in their undergraduate certificates and degree programs. The Associate Director of Admissions is a self-starter, solutions-oriented, and is energized and driven by motivating and developing staff to excel and grow, and by providing prospective and new students with “best-in-class” advisement that enables students to realize their educational goals. The Associate Director of Admissions ensures that every prospective student receives prompt, professional, engaging, thorough, and accurate advisement, with unsurpassed levels of follow-up and support.

Responsibilities of the Associate Dean of Admissions:

• Monitors, and analyzes admissions processes and performance indicators (e.g. student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach) to ensure the desired goals and outcomes of the admissions team and department are achieved or exceeded while adhering to BU admissions performance standards
• Empathetic and compassionate leader who provides clear expectations, timely and meaningful coaching/training, and collaborates with each team member to develop a plan to meet or exceed key performance indicators.
• Maintains appropriate staffing levels by building a high level of morale, trust, and competency in staff, and minimizes staff turnover.
• Effectively prioritizes and manages time and is masterful in achieving goals by empowering others.
• Delegate effectively and ensures that employees understand expectations and have clear accountability.
• Facilitates and contributes to strong, positive relationships within the team, department and interdepartmentally – and promotes student-focused outcomes within all departments.
• Embraces innovation and change in a fast-paced environment and adjusts to priorities as needed.
• Demonstrates and promotes high ethical standards and adheres to and reinforces all regulatory and compliance standards associated with admissions and higher education while adhering to all policies and standards set by BU, the Department of Education, accreditation, and regulatory bodies.
• Conducts annual performance reviews and addresses disciplinary actions with respect, professionalism, and tact.
• Other duties as assigned.

Requirements of the Associate Dean of Admissions:

• Bachelor’s Degree or equivalent combination of education and experience to include active and consistent pursuit of a BA/BS degree within 2 years.
• 2-4 years in a consultative service industry as an individual contributor.
• 3-5 years directly supervising, coaching, developing, and evaluating teams in a consultative service industry preferred.
• 3-5 years admissions experience with at least 3 years in a higher education/admissions management role highly preferred.
• Proven track record for consistently achieving results as an individual contributor and leader.
• Proven track record of delivering excellent customer service.
• Proven track record for building and sustaining trusting relationships.
• Strong communication (both verbal and written), presentation and organizational skills.
• Demonstrates knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
• Demonstrates confidence and humility.
• Values higher education and BU’s mission to liberate the innate greatness in people.
• Ability to work in a collaborative environment.
• Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, contact management database systems, Salesforce, Gmail, Zoom, etc.
• Ability to sit for six to eight hours.
• Ability to work a flexible schedule at least 40 hours per week.