Admin Assistant

Key Responsibilities1. Shipping & Logistics Documentation Support

• Process and file critical shipping documents (bills of lading, waybills, customs declarations, delivery receipts) with 100% accuracy.
• Assist dispatch teams in scheduling pickups/delays and updating customers on shipment status via phone/email.
• Verify compliance with DOT (Department of Transportation) regulations, cross-border shipping rules, and company policies for all documentation.
• Generate weekly reports on shipment volumes, documentation turnaround times, and customer inquiry resolution rates using MS Excel.

2. Office Administration & Operations

• Manage calendars for the Office Manager and logistics team leads; coordinate internal meetings, client visits, and team training sessions.
• Handle incoming phone calls, emails, and in-person inquiries; route requests to the appropriate team members and resolve minor customer admin issues independently.
• Maintain digital and physical filing systems for customer accounts, vendor contracts, and regulatory compliance records.
• Track and restock office supplies (including PPE for warehouse staff) and coordinate with vendors to ensure timely deliveries.

Required

• High school diploma or GED; Associate’s degree in Business, Logistics, or a related field is preferred.
• 1–2 years of administrative experience, with prior exposure to logistics, shipping, or transportation operations strongly preferred.
• Proficiency in MS Office Suite (Excel for data entry/reports, Word for documentation, Outlook for correspondence).
• Strong verbal and written communication skills to interact with cross-functional teams and customers.
• Exceptional attention to detail and ability to manage multiple competing tasks in a fast-paced environment.
• Basic understanding of shipping documentation (bills of lading, waybills) and compliance regulations.

How to Apply

Submit your resume and a 1-paragraph cover letter explaining your relevant admin/logistics experience to taradutt@theroyalmerchants.com with the subject line: Admin Assistant Application or WhatsApp : +971504709155

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month