Admin Assistant Controller

ADMIN ASSISTANT CONTROLLER

JOB DESCRIPTION:

Description:

The work is office-based in the DHA Lahore area. It requires flexibility in timing and can be a morning, afternoon or night shift, according to how it is decided for the rotation.

The days are 6 on 1 off. The days of Saturday and Sunday are always on and the day off is on any day in the week according to work requirements and employee consideration.

The work is basically admin work, WhatsApp group monitoring, data entry, and customer service on phone calls. The work is detail oriented and requires excellent English communication and attention at all times. Duties also include hiring of new guards, updating the database, and effective communication of all issues and tasks to the rest of the team. The first two weeks are probation where we and you can judge if you want to move forward. After that if kept on, then those weeks are included in your time at the company. In case of leaving the company, one-month notice is required. This can of course be amended after discussion in extreme cases.

Required Skills:

• English Communication, in all forms. (IELTs or equivalent proof is advantageous)

Key Responsibilities:

• Supervise and lead a team of control room operators, ensuring that all activities are conducted in accordance with company policies and procedures.
• Monitor and maintain surveillance systems, including CCTV, alarm systems, and access control, ensuring effective coverage and functionality at all times.
• Oversee the response to alarms, incidents, and emergencies, coordinating appropriate actions with field officers, emergency services, and clients.
• Review and assess real-time security information to make decisions on necessary actions and escalate incidents when required.
• Ensure the accurate logging of all security-related incidents, activities, and communications within the control room.
• Provide ongoing training and support to control room personnel to maintain high levels of performance and knowledge of procedures.
• Maintain operational awareness of security systems, troubleshooting issues as they arise and escalating technical problems to the appropriate departments.
• Conduct regular audits and performance reviews to evaluate the effectiveness of the control room team.
• Assist in preparing reports for management regarding security incidents, system performance, and operational issues.
• Implement security plans and protocols for high-risk areas or events, ensuring compliance with company policies.
• Ensure the availability of backup equipment and resources for emergency situations.
• Coordinate with other departments, such as field officers and customer service, to ensure seamless communication and operational efficiency.

Location:

DHA Phase 1, Lahore.

Salary:

Rs. 45000 starting with an increment after reviewing 3 months’ performance. The payment date is 15th of next month. Holiday pay is double for the day.

Shift Timings:

· 22:00 to 07:00

· 06:00 to 15:00

· 14:00 to 23:00 (Subject to requirement for the time)

Job Type: Full-time

Pay: Rs45,000.00 per month

Application Question(s):

• Are you available to work right away?

Education:

• Bachelor's (Preferred)

Language:

• English fluently (Required)

Location:

• Lahore (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person