Admin Executive

We’re Hiring! – Admin Executive

We are looking for a proactive and highly organized Admin Executive to manage client communication, support daily operational requirements, and ensure smooth office and document workflows. The ideal candidate will act as a key coordination point between clients and internal teams, keeping information clear and processes on track.

Key Responsibilities

Client Communication & Coordination

• Handle client communication via email and phone
• Manage requests, complaints, and follow-ups until resolved
• Prepare and share quotations; track approvals and respond promptly
• Coordinate with operations for deployments, replacements, and service updates

Documentation & Office Administration

• Prepare, file, and track legal documents, contracts, renewals, and NOCs
• Maintain proper document control and organized records
• Arrange schedules, meetings, and provide general admin support
• Support finance with client-related updates affecting billing or service concerns

Operational Support

• Monitor client feedback and raise issues early
• Provide management with regular updates on client and operational matters
• Assist in any additional admin or coordination duties as required

Key Performance Indicators (KPIs)

• Response time to client queries
• Time taken to close complaints
• Accuracy and turnaround time of quotations
• Timely submission and filing of legal documents
• Client satisfaction ratings from operations and finance
• Zero missing or misplaced documents
• On-time completion of assigned tasks
• Consistent, clear updates to management

Requirements

• Strong communication skills (written & verbal)
• Confident in dealing with clients
• Excellent organization and time-management abilities
• Experience in administration or client service roles
• Proficient in MS Office, LinkedIn, and ERP systems
• Ability to work independently and handle pressure

Job Types: Full-time, Contract

Pay: From AED4,000.00 per month

Application Question(s):

• How many years of experience do you have in administration or client service roles?
• Have you worked in a role where you handled client communication by email and phone?
• Do you have experience preparing quotations, contracts, or legal documents?
• Have you used any ERP systems?
• Are you proficient in MS Office (Word, Excel, Outlook)?
• Have you managed document control, filing systems, or legal paperwork such as contracts, renewals, or NOCs?

Location:

• Dubai (Required)