Core Responsibilities:-
Operational & Functional Excellence
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Translate business strategy into actionable deliverables for administration and facilities management.
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Direct the preparation of Administration & Facilities budgets and monitor performance against budgets.
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Set plans for hospital disposable fixed assets and monitor utilization.
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Manage day-to-day operations of administrative affairs including maintenance, safety, security, hospitality services (Housekeeping & Laundry), dietitian, governmental affairs and fleet management.
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Evaluate the performance of external service providers such as maintenance and security companies against hospital objectives.
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Facilitate alignment of internal processes to overcome operational issues and enhance service efficiency.
People & Collaboration
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Lead, mentor, and coordinate the administrative and facilities teams to achieve operational goals.
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Collaborate with internal departments to implement corrective plans based on audit findings.
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Participate in Safety and Health Committee meetings and ensure action items are implemented effectively.
Customer, Patient & Stakeholder Focus
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Improve the level of hospitality services provided to patients by setting clear objectives for external service providers.
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Follow up with the nutrition team to ensure the highest standard of patient nutrition services.
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Ensure smooth coordination with internal and external stakeholders to address service-related issues promptly.
Compliance, Safety & Continuous Improvement
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Ensure hospital licenses are current and renewed on time.
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Supervise proper disposal of medical and non-medical waste in accordance with safety regulations.
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Monitor compliance with internal and external audit recommendations and track corrective actions.
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Implement continuous improvement initiatives to enhance operational performance and patient satisfaction.
Requirements:-
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Bachelor’s degree at any discipline.
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10 years of experience, 3 years in the same position.
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Proven experience of administration & facilities management.