Admin Receptionist

We are looking for a responsible, organized, and customer-focused Receptionist/Admin to manage daily bookings, coordinate staff schedules, handle customer inquiries, and support smooth operations of our home service salon. The ideal candidate is detail-oriented, has excellent communication skills, and can work efficiently in a fast-paced environment.

⸻

Key Responsibilities

Customer Service & Bookings

• Handle customer inquiries through phone, WhatsApp, Instagram, and other platforms.
• Schedule and confirm home service appointments.
• Provide service information, prices, and promotions to clients.
• Manage client complaints and requests professionally.
• Ensure a smooth customer experience from booking to service completion.

Administrative Tasks

• Maintain daily appointment calendars and technician schedules.
• Coordinate with beauticians/technicians for availability and service assignments.
• Record and update client information in the system.
• Assist in preparing daily/weekly reports (bookings, revenue, feedback).
• Maintain inventory records and notify the manager of low stock.
• Organize digital files, invoices, and receipts.

Operations Support

• Track staff attendance and work hours.
• Follow up on payments, deposits, and outstanding balances.
• Ensure all service locations and bookings are correctly assigned.
• Assist in coordinating transportation logistics for technicians.

⸻

Qualifications

• Experience in salon, spa, or beauty industry preferred (but not required).
• Strong communication skills in English (Arabic is a pus).
• Ability to multitask and manage time effectively.
• Familiarity with scheduling tools, POS systems, or CRM is an advantage.
• Good customer service attitude and problem-solving skills.

⸻

Skills Required

• Customer service
• Appointment booking
• Admin and documentation
• Basic computer skills (Excel, Word, WhatsApp, social media)
• Time management
• Attention to detail
• Team coordination

⸻

Job Types: Full-time, Contract
Contract length: 24 months

Pay: From AED2,500.00 per month