Administration Officer

Key Responsibilities

Administrative & Operational Support

• Manage daily administrative operations, including correspondence, documentation, record keeping, and filing systems.
• Prepare and maintain official letters, reports, and documents in English and Arabic (where applicable).
• Maintain hospital databases, staff rosters, and operational records.
• Coordinate meetings, schedules, and travel arrangements.
• Supervise and oversee the maintenance team.
• Monitor and maintain office supplies, inventory, and stationery.

Human Resources & Compliance Support

• Assist in onboarding new employees and maintaining accurate personnel files.
• Support HR policies, attendance tracking, and leave management.
• Ensure compliance with hospital policies, health and safety standards, and government regulations, including DED (Trade License), Dubai Municipality, MOCCAE, and other relevant authorities.
• Liaise effectively with the HR Department.

Customer Service & Public Relations

• Serve as the first point of contact for visitors and clients, maintaining confidentiality and professionalism.
• Handle inquiries and facilitate communication between departments and external partners.
• Supervise and support the Customer Service Team to ensure excellence in client relations and service delivery.

Reporting & Documentation

• Prepare administrative and operational reports as required by management.
• Assist in drafting management presentations, official correspondence, and operational summaries.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• High School Diploma or equivalent; candidates with relevant experience and a proven track record will also be considered.
• 3–5 years of administrative experience, preferably in healthcare, veterinary, or government organizations.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills in English; proficiency in Arabic is an advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively within a multidisciplinary team.
• Professional demeanour, discretion, and commitment to high ethical standards.
• UAE Nationals Only

Job Type: Full-time