Administrative and Leadership Support Assistant

Career Area:

Business Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Administrative and Leadership Support Assistant is responsible for delivering seamless operational support across the Production Group (PG), Operations (Ops), and campus-wide functions. This role manages logistics for events and leadership visits, oversees campus branding and facilities support, administers key employee programs, and ensures a positive experience for employees, customers, dealers, and VIP guests. This person serves as a central point of contact for cross-functional campus services, visitor management, and community involvement programs.

Key Responsibilities

1. Visitor Experience & VIP Support

• Manage campus visitor processes and serve as the first point of contact.
• Support logistics for customer visits, including meals, lodging, transportation, and agendas.
• Oversee visitor PPE room, headset inventory, and VIP rooms/café areas.
• Prepare invitation letters and complete iLobby registrations.
• Coordinate calendars for customer-facing events and internal hosts.
• Manage Voice of Customer survey execution and follow-up actions.
• Oversee licensing, scheduling, and maintenance of VIP vans.

2. Event Logistics & Campus Operations

• Coordinate campus event approval processes, including budget management and logistics planning.
• Manage Operational and Product Group-wide event logistics.
• Schedule and organize All Employee Meetings (AEM), VIP visits, and senior leadership meetings.
• Handle interpreter scheduling and invoicing.

3. Campus Organization & Branding

• Oversee campus signage and visuals.
• Support development of customer-facing presentations.
• Ensure updated and cohesive campus and branding.
• Manage campus seating charts and maintain waiting lists.
• Own front-room access audit process.

4. Facilities, Equipment & Infrastructure Support

• Manage conference room equipment and ensure functionality.
• Oversee printer fleet performance and service needs.
• Support computer lab upkeep and production locker assignments.
• Coordinate cleaning of second floor.
• Oversee coffee service management.

5. HR, New Hire Onboarding & Employee Programs

• Coordinate new hire onboarding and orientation activities.
• Support production scheduling (tests, standdowns, training sessions, etc.).
• Administer employee surveys.

6. Mailroom Management

• Sort and distribute campus mail.
• Manage employee and department mailboxes.
• Oversee ordering and distribution of office supplies.

7. Miscellaneous Administrative Support

• Serve as Purchase-Card owner for Product and Operations Groups, managing usage and approvals.
• Order Cat-branded swag, nameplates, and business cards.
• Manage swag inventory for recognition cabinet and operations distribution.
• Act as point of contact for Cat@Work travel processes.

8. Community Involvement

• Coordinate community engagement programs for the campus.
• Administer Caterpillar Foundation dollars and community contributions.

What You Have (Core Skills)

• Effective Communications: Communicating clearly and professionally with leaders, employees, visitors, and external partners.
• Accuracy and Attention to Detail: Ability to complete tasks with high levels of precision.
• Flexibility and Adaptability: Ability to adapt to a changing environment and be comfortable with change.
• Office Administration: Ability to carry out ongoing office administration tasks effectively and efficiently.
• Microsoft Office: Advanced expertise and proficiency in Microsoft Office products.
• Problem Solving: Recognizing, anticipating, and resolving organizational, operational or process problems.

Top Candidates Will Also Have

• Experience with event and large-scale meeting planning, including acting as the face for the event or professional point of contact.
• Experience supporting or interfacing regularly with senior leadership.
• Experience managing purchases and filing expense reports.
• Experience supporting and communicating with managers across multiple departments.
• Ability to communicate professionally with all members of the campus.

Summary Pay Range:

$25.10 - $37.60

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

• These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

March 19, 2026 - March 30, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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