Administrative Assistant

JOB SUMMARY

Provides general office support and sales & marketing support with a variety of clerical duties and related tasks in a professional office environment. The Administrative Assistant will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, maintaining visitor log, flow of correspondence, supporting sales and marketing, as well as additional clerical duties.

ESSENTIAL FUNCTIONS

• Answers telephone and directs the caller to the appropriate associate.
• Transfers a call to an associate’s voice mailbox when the associate is unavailable.
• Takes and Retrieves messages for various personnel
• Greets and directs visitors to the company in a professional manner.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receives mail at time of delivery, sorts and forwards incoming mail.
• Maintains and routes publications.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Responsible for the entire sample process (ECP)
• General Sales and Marketing support
• Compile and qualify customer credit application documentation
• Entry of daily leads into Syteline
• Replacement Parts Quotation / Proforma Invoice
• Order Confirmations / Verifications
• Outbound Sales and Marketing phone calls
• Incoming Sales and Marketing phone calls, as needed
• Back-up Customer Service / Order Entry

ADDITIONAL RESPONSIBILITIES

• Maintain Trust and Confidentiality
• Perform other duties as required or assigned by management.
• Occasional overtime may be required as business needs dictate.

EDUCATION & EXPERIENCE

Associate Degree in Business or related discipline

OR High School Diploma with two years’ related experience.

KNOWLEDGE, SKILLS & ABILITIES

• CRM or Contact Management Software Preferred
• Microsoft Word Office Suite
• Project Professional Business Demeanor
• Multitask and Prioritize Job Tasks
• Strong Business skills
• Highly Organized
• Detail Oriented with Accuracy
• Excellent Oral and Written Communication skills
• Flexibility
• Customer Focus
• Collaboration/Teamwork skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is largely a sedentary role in an office environment; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Job Type: Part-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off

Work Location: In person