Administrative Assistant

Key Responsibilities

• Verify patient insurance benefits accurately and efficiently
• Conduct outbound calls to new leads and follow up consistently
• Track, update, and manage lead information in CRM or tracking systems
• Assist with onboarding new clients, ensuring a smooth start-to-service experience
• Call clients who have missed appointments and reschedule promptly
• Proactively rebook clients for the current week when possible (rather than pushing to the following week)
• Maintain organized documentation of client communications
• Support sales and administrative reporting as needed
• Collaborate with the team to improve scheduling efficiency and conversion rates

Qualifications

• Strong phone presence and confidence in making outbound calls
• Previous experience in sales support, customer service, or administrative roles preferred
• Ability to track and manage multiple leads with attention to detail
• Comfortable verifying insurance and explaining basic coverage information
• Organized, self-motivated, and able to work independently
• Basic proficiency with CRM systems, Google Workspace, or Microsoft Office
• Strong communication skills and professional phone etiquette
• Healthcare or medical office experience is a plus

Schedule & Compensation

• Part-Time: 4 hours per day, 3 days per week
• Competitive hourly pay based on experience
• Opportunity for growth based on performance

Pay: $12.77 per hour

Work Location: Remote