Administrative Assistant

We are looking for a dedicated and detail-oriented Administrative Assistant to join our team in Saint Paul, Minnesota. This is a remote, long-term contract position that supports our sales and service teams by coordinating field operations efficiently. You will play a critical role in ensuring seamless service delivery for customers in the food service and hospitality industries while optimizing operational effectiveness.

Responsibilities:

• Manage and process a high volume of service requests, ensuring timely assignment of service appointments.

• Coordinate the dispatch of service technicians to customer locations, prioritizing customer satisfaction and service quality.

• Develop and oversee scheduling plans to ensure adequate staff coverage, making adjustments based on operational needs.

• Monitor and optimize service technician availability and accountability to maximize efficiency.

• Collaborate with area leadership to support initiatives focused on customer retention, growth, and acquisition.

• Partner with field teams to address operational challenges and enhance overall effectiveness.

• Utilize Microsoft Office tools, including Excel, to track and analyze data for improved decision-making.

• Maintain effective communication with stakeholders to ensure alignment on service priorities and objectives.

• Provide weekend coverage as part of a rotating schedule, ensuring consistent support for field operations.

• High school diploma or equivalent required.
• Minimum of 2-4 years of experience in sales, customer service, or related fields.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong organizational, communication, and leadership skills.
• Ability to work independently in a fast-paced, remote environment.
• Experience with dispatching or route service coordination preferred.
• Familiarity with Salesforce or similar platforms is a plus.
• Background in food service, hospitality, or related industries is advantageous.
TalentMatch ^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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