Administrative Assistant

About Us

At Southpoint, we believe our employees are our most valuable asset. We make it a priority to foster a work environment where you can grow, thrive, and feel appreciated. We don't believe in micromanaging; instead, we empower and support our team members to take ownership of their roles and make meaningful contributions to our success. Our goal is to make Southpoint Insurance a place where you can enjoy your work and be proud of the impact you make.

We value work-life balance, professional development, and collaboration, and we're committed to providing an enjoyable, rewarding, and supportive workplace for all our team members.

Position Overview

Position Overview

We are seeking a highly motivated and experienced Administrative Assistant to join our team. In this vital role, you will work closely with an Account Manager in a supporting capacity to assist with customer service requests and ensure a seamless client experience.

The ideal candidate is professional, detail-oriented, and committed to delivering exceptional service. A passion for client success, strong communication skills, and the ability to manage multiple priorities are essential for success in this role.

Salary Range: $55,000.00 - $65,000.00 per year

Annual Base Salary + Bonus Opportunities

Qualifications

Minimum of 3 Years' Experience: At least 3 years of experience as a Administrative Assistant or in a similar role.

Communication Skills: Exceptional verbal and written communication skills,

Detail-Oriented & Organized: High attention to detail, combined with strong organizational and time management skills, ensuring that tasks are completed accurately and efficiently.

Self-Motivated & Adaptable: Ability to work independently and efficiently in a fast-paced environment, managing multiple priorities and deadlines with a high degree of accuracy.

Responsibilities

Deliver Exceptional Customer Service: Provide top-tier service to our commercial insurance clients by promptly addressing inquiries, resolving issues, and ensuring overall client satisfaction.

Ensure Compliance and Accuracy: Maintain meticulous client records and documentation, ensuring compliance with insurance regulations and internal company policies and procedures.