Administrative Assistant

Position Overview

The Administrative Assistant serves as the welcoming face of the organization and plays a key role in maintaining a professional, compassionate, and organized office environment. This position manages front desk operations and ensures client records are accurate and up to date. As the first point of contact for patients and families, the Administrative Assistant helps create a calm and supportive experience for all who seek our services.

Key Responsibilities

Reception & Front Desk

• Greet clients and visitors with warmth, empathy, and professionalism.
• Answer incoming calls, provide general information about services, and route inquiries appropriately.
• Manage incoming mail and office deliveries.

Client Data & Records Management

• Accurately enter new client information and update existing records in the client database.
• Support client intake processes as needed.
• Maintain strict confidentiality of all client information in accordance with organizational policies.

General Administrative Support

• Provide routine administrative assistance to staff.
• Unpack and organize patient supplies; track and record in-kind donations.
• Monitor and restock office supplies.
• Assist with meeting scheduling and preparation, including copying/collating materials, room setup, and meal coordination.
• Maintain refreshment stations (coffee, tea, water) to ensure a welcoming environment.

Qualifications

• Experience: Prior experience in a reception, administrative, or clerical role preferred.
• Data Accuracy: Strong attention to detail and ability to enter data accurately and efficiently.
• Technical Skills: Proficiency in Microsoft Office Suite and comfort navigating database systems.
• Interpersonal Skills: Compassionate and professional demeanor; able to remain calm under pressure and demonstrate genuine care for individuals facing health challenges.
• Reliability: Dependable and consistent attendance during scheduled work hours.

Salary

$17.00 Per Hour

The ideal candidate demonstrates flexibility and a willingness to assist with miscellaneous tasks that contribute to maintaining a warm, organized, and efficient environment for our clients.

Pay: $17.00 per hour

Expected hours: 20.0 per week

Benefits:

• Dental insurance
• Flexible schedule
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person