Administrative Assistant

Blind Ambitions is seeking the right candidate for an Administrative Assistant position. This candidate will represent our company, fulfill the scheduling needs of our clients on a daily basis, and provide administrative support to the office.

Daily Duties Include:

- Answering large volume of emails via MS Outlook, and answering phone calls and texts.

- Communicating effectively with builders and customers regarding their appointment times, via email, phone, text, and automated communication portals.

- Creating appointments using our online scheduling system.

- Scheduling installers to complete these appointments in a timely and customer-friendly manner.

- Reviewing purchase order documents and reconciling them against measure sheets.

- Communicating to builders any issues that may arise, and resolving them.

- Monitoring installers to ensure they are completing duties daily and in a timely manner.

- Performing administrative tasks such as running reports for the warehouse, scanning, filing, and other duties as needed.

Job Requirements:

- The ability to multi-task in a fast-paced environment, and adapt to frequent scheduling changes.

- Excellent organization, as you will work in multiple software applications throughout the day, on multiple monitors and browser tabs.

- Excellent attention to detail, including proper spelling, capitalization, and grammar, as you will be representing our company in your day-to-day communication with our clients.

- A logical understanding of how to work with files in MS Outlook and keep emails filed correctly, along with keeping jobs noted with all relevant correspondence.

- Excellent personal, phone, and email etiquette.

- Solid customer service skills, including a desire to help others and the ability to remain courteous and professional under pressure.

- Strong computer and internet knowledge, including at least intermediate skills with MS Outlook, MS Excel, and MS Word, and typing of at least 50 WPM.

- Punctuality and dependability to be at work. Start time is at 8:00 AM.

At least 1 year of scheduling/dispatching experience is recommended, and at least 1 year of customer service experience is required.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person