Administrative Assistant

Company Overview

What You'll Do

We are looking for a strategic, proactive, organized, dependable, flexible and people-driven Administrative Assistant, to support 2 Vice President(s) within the COO organization. You'll assume a wide range of internal, day-to-day responsibilities as well as external customer- and partner-facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you'll effectively and independently help to manage the executive’s time, while proactively future-planning, in order to make the team as efficient as possible and ensure smooth day-to-day business operations for the broader organization.

This position is an individual contributor role reporting to the Vice President, Customer Success Strategy & Operations.

• Perform administrative tasks for the Vice President(s)s within the COO organization including but not limited to calendar management, expenses, preparing meeting materials, presentations and other collateral, arranging international and domestic travel

• Arrange and coordinate medium-to-large onsite/offsite/virtual meetings, liaising with other departments as needed for event execution support, while helping to drive agenda, content, speakers and follow-up items

• Act as back-up to other Executive and Administrative Assistants in the COO organization as needed

• Frequently assist with San Francisco based COO team needs and logistics as necessary by working closely with the Executive Assistant to the COO

• Arrange and coordinate logistics for customer meetings, conferences and other events as necessary including both internal and external participants

• Attend and participate in staff meetings, and other business meetings, as needed, so as to build an understanding of business priorities

• Conduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals and payments

• Build and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company and customers in mind

• Perform other administrative related functions, delegated or assigned

Job Designation

What You Bring

• Bachelor’s degree or equivalent experience

• 2+ years of administrative assistant work supporting VP-level executives or higher

• 3+ years of experience assisting multiple executives in a Saas company

• Thrives in an unstructured environment with minimal direction

• Able to manage multiple executives with different working styles

• Experience working at a rapidly-growing company

• Experience and demonstrated success managing multiple priorities while working in remote environments and/or with remote executives

• Strong computer and software skills (Google apps, Zoom, Concur, Word, Excel)

• Excellent organization, attention to detail and ability to context switch between tasks and topics

• High level of integrity

• Excellent communication skills

• Enthusiasm, adaptability, and ability to navigate ambiguity and take action accordingly

Wage Transparency

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At Docusign

Our global benefits