Administrative Assistant

About Us
Resiliency Center is a growing mental health practice dedicated to providing compassionate, high-quality care to individuals and families. We believe healing can begin in the very first interaction—which is why our front office team plays such an important role in the client experience.

Position Overview
We are seeking a kind, dependable, and organized Administrative Assistant to join our team in an entry-level, part-time role. This position is ideal for someone looking to grow within the mental health field, with the potential to develop into a leadership or management role over time.

As the first face and voice of our practice, you will help set the tone for each client’s experience. Many of the individuals who walk through our doors may be feeling overwhelmed, anxious, or uncertain—your warmth, patience, and ability to create a calm, welcoming space truly matter.

Key Responsibilities

• Greet clients with empathy, professionalism, and genuine care
• Create a safe and welcoming environment for all individuals
• Answer phones, respond to inquiries, and assist with scheduling
• Manage appointment reminders and provider calendars
• Assist with client intake, forms, and electronic health records
• Verify insurance benefits and support basic billing tasks
• Maintain organization of office systems and daily operations
• Support clinicians and leadership with administrative needs

Qualifications

• High school diploma required; additional education or interest in mental health is a plus
• Previous customer service or administrative experience preferred, but not required
• Strong interpersonal skills and a natural ability to connect with others
• Organized, detail-oriented, and able to multitask
• Comfortable with technology and learning new systems
• Ability to maintain confidentiality and professionalism (HIPAA compliance)
• Reliable, motivated, and interested in long-term growth

Growth Opportunity
This role offers the opportunity to grow within the practice, with potential to take on increased responsibility and move into office management or leadership positions as the practice continues to expand.

What We Offer

• Flexible part-time scheduling
• Supportive, team-oriented environment
• Meaningful work that makes a difference in people’s lives
• Opportunity for professional growth and advancement
• Paid Time Off

Pay: $15.00 - $17.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person