Administrative Assistant

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Administrative Assistant
Covenant Living | Continuing Care Retirement Community

Be the heart of a community that truly makes a difference.

Part of a nationwide family of Continuing Care Retirement Communities, Covenant Living is seeking a dependable and people‑focused Administrative Assistant to support daily operations and help create a warm, welcoming environment.

In this role, you will provide essential administrative and clerical support while serving as a friendly point of contact for residents, staff, and visitors—both in person and over the phone. If you enjoy staying organized, multitasking, and being part of a close‑knit, mission‑driven team, this could be a great fit for you.

This position offers the opportunity to make a meaningful impact each day while representing Covenant Living in a positive and professional manner.

Job Duties:

• Greet all visitors in a professional and courteous manner

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.

• Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk

• Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.

• Ensure that reception desk and lobby are kept clean and organized after each shift.

• Assist with scheduling follow up appointments. Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.

• Process vendor invoices through WorkDay

• Assist residents in signing up for programs and activities

• Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.

• Receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.

• Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.

• Support the Skilled Nursing team and other departments in clerical duties as assigned by the Healthcare Administrator

The ideal candidate will have:

• High school education or equivalent.

• One year of secretarial training or clerical experience.

• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .

• Pleasant personality and telephone voice.

• Ability to remain calm in an emergency situation.

• Complete confidentiality when circulating general information.

• Knowledge of computers including Microsoft Office Suite.

• Interest in and desire to work with older adults.

$14.88 - $19.58 per hour

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $14.88 - $19.58 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance

• Employer paid group term life and disability

• Paid Time Off (PTO) & six paid holidays

• 403(b) with a 3% employer match

• Fitness center use at most facilities.

• Various voluntary benefits:

• • Life, AD&D

  • Tuition assistance and scholarships

  • Employee assistance program

  • Legal services, home/auto insurance, discount purchasing program

  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.