Administrative Assistant

Job Title: Administrative Assistant
Are you looking for an opportunity to combine your customer service skills, organization and compassion to support an employee-owned organization? Luken Memorials, A Sunburst Memorials store may have the perfect role for you!

Company Intro:
Sunburst Memorials has been in business since 1917 and is a part of the Scipi family of companies. Sunburst serves families throughout the Midwest with retail operations in MN, MI, IA, NE, WI, and SD. We believe that our values and conducting business the Scipi way, has led us to growing our business to over 20 retail stores across the Midwest. We are a 100% employee-owned organization based in Central MN, employing 250 team members across the Midwest and Canada.

This position is located at our newly acquired Luken Memorials store in Yankton, SD. Yankton sits along the Missouri River and blends historic character, waterfront recreation, and Midwestern hospitality! Yankton is home to wonderful attractions such as the Lewis & Clark Recreation Area, the Dakota Territorial Museum & Mead Museum, the Meridian Bridge, and Yankton Riverboat Days!

Position Description:
As the Administrative Assistant, you are responsible for assisting the store team to successfully operate a memorial store. The ideal candidate is a compassionate team player with exceptional customer service and organizational skills. If you fit this description, Apply Today!

This position has a hourly wage range of $18 - $23 based on experience.
This position will remain posted until filled with resume review ongoing.

Essential Functions
Client Care & Showroom Support: provide a welcoming, service-driven experience by assisting showroom visitors, managing phone and email inquiries, and ensuring the showroom, offices, and building are clean, organized, and well maintained
Community Outreach & Memorial Sales Support: generate and nurture prospects through letters, leads, and community events while supporting the Memorial Consultant in guiding families through memorial selection, design, and purchase
Cemetery Relations & Scheduling Support: Coordinate memorial order fulfillment by managing relationships with cemetery sextons, caretakers, and lettering teams, including scheduling memorial settings with all parties and occasional travel to cemeteries as needed
Customer Records & Social Media Support: maintain accurate customer and cemetery records in NetSuite while assisting with the management and upkeep of social media accounts
Professional Development & Company Culture: travel to St. Cloud for required training and annual sales meetings while consistently upholding and demonstrating company values
Top Benefits or Perks:
As a team member at Sunburst Memorials, you’ll enjoy:
A path to ownership in the company through our Employee Stock Ownership Plan (ESOP)
Comprehensive benefits package, including health, vision and dental insurance and a Health Savings Account (HSA) option with a generous company contribution
Employer paid short-term and long-term disability coverage
Paid holidays and paid time off
A collaborative environment where we believe that laughter and fun bond us together
Required Experience:
High School Diploma or equivalent
Valid driver’s license with clean driving record
Preferred Experience:
1-3 years customer service
An understanding of funeral home, granite or retail store operations
Pre-Employment Requirements
Pre-employment physical and drug screen prior to hire
Completion of technology testing and background check
Ability to travel to St. Cloud, MN for training and annual sales meetings
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
We provide reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act (ADA).