Administrative Assistant

Job Summary:
We are seeking a motivated and versatile individual to join our team as an Administrative Assistant. This role combines administrative support, data input and management, and basic IT help desk responsibilities. The ideal candidate is organized, detail-oriented, and has excellent communication skills, with a willingness to learn and adapt to various tasks.

Key Responsibilities:

• Administrative Assistance
• Assist with office organization and administrative tasks.
• Maintain accurate records and handle confidential information.
• Data Input and Management:
• Enter, update, and maintain accurate records in company record system
• Ensure data consistency and support reporting needs for leadership and team members.
• Communication and Customer Support:
• Answer phone calls and emails professionally, addressing customer inquiries effectively.
• Document support interactions and follow up to ensure resolution.

Qualifications:

• High school diploma or equivalent (required); associate’s or bachelor’s degree in business, IT, or a related field (preferred).
• Proficiency in data entry and management tools (e.g., CRM, PSA tools, or similar software).
• Basic knowledge of IT systems and networks.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work independently and handle confidential information responsibly.

Preferred Experience:

• 1–2 years of administrative or IT support experience.
• Familiarity with PSA tools like ConnectWise or other similar platforms is a plus.

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person