Administrative Assistant- Bilingual

Position Summary:

We are looking for a responsible Administrative Assistant to perform a variety of administrative, clerical tasks, and marketing. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs, and managing our company’s general administrative activities. Marketing includes visiting offices and events in the community to market the agency.
Knowledge/Skills/Qualifications:
High school education or equivalent required.

Must be Bilingual in English and Spanish

An equivalent combination of education and experience related to the Mental Health Industry is preferred.

Organized, detail-oriented, and able to manage competing priorities.

Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency.

Ability to relate with people of diverse backgrounds, provide excellent customer service and solutions to problems.

Knowledge of medical insurance terminology, medical benefits, and billing process.

Experience with online benefit verification, working with insurance companies, and have extensive knowledge of different types of coverage and policies.

Maintain accurate patient insurance records.

Must have good judgment and excellent multitasking skills.

Resourcefulness in problem-solving.

Ability to work independently, give attention to detail, prioritize and perform several tasks together without losing concentration.

Effective in communicating clearly in writing and in speaking without being misunderstood.

1-3 years of experience in a similar setting is preferred TEAM PLAYER and willing to be diversified job duties.
Duties and Responsibilities include but are not limited to:
Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry.

Scheduling appointments carefully screen patients for the new address and update registration and inform the patient of adequate information that must be presented at the time of visit.

Assist on Doctor Day to manage the flow of patients efficiently.

Verifies patient benefits eligibility and coverage and document in the Insurance carrier’s system.

Obtains authorization/referral for office visits/procedures.

Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness.

Ensure complete and accurate data, including patient demographics, current insurance information, and update patient benefit information in the EHR system.

Receive and distribute incoming and outgoing mail and deliveries.

Maintain an adequate amount of office supplies and place orders in a timely manner. Responsible for client charts and maintenance of chart room.

Performs other duties as assigned by the Program Manager and CEO.
The above statements reflect the general duties considered to describe the principal functions of the position identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

Other duties as requested.
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Work Remotely

• No

We are in the process of relocating to a new office. Currently, we are based in the 77029 area, but we will be moving to 77077 around June 1. Please confirm that you’re able to work with both locations.

Pay: $30,000.00 - $32,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• Do you have any marketing Experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English and Spanish (Required)

Work Location: In person