Administrative Assistant – Medical Office (Part-Time)

We are a small, family-owned optical practice located in Medford, Massachusetts seeking a reliable and friendly Administrative Assistant / Front Desk Receptionist to join our team in a part-time position (approximately 25 hours per week).

Our practice provides personalized, family-focused eye care in a warm and welcoming medical office environment. With one doctor on-site, we emphasize strong patient relationships, attentive service, and a smooth front desk experience for every patient.

Responsibilities:

• Answering phones and handling incoming patient inquiries
• Scheduling and managing appointments (medical office scheduling)
• Greeting, checking in, and assisting patients at the front desk
• Processing patient check-outs and assisting with basic billing or payment collection when needed (light administrative responsibility)
• Supporting daily administrative and office operations
• Providing professional and friendly customer service in a healthcare setting

What We’re Looking For:

We are seeking a dependable, organized, and professional individual with strong customer service and communication skills. The ideal candidate is comfortable working in a busy medical office / optical retail environment, multitasking at the front desk, and interacting with patients of all ages.

Reliability is essential in this role. We are looking for someone who takes pride in being consistent, punctual, and a supportive member of a close-knit team.

Prior experience in a medical office, dental office, optical office, receptionist, or customer service role is preferred but not required.

Schedule:

• Tuesday–Friday: 12:00 PM – 5:00 PM (until 6:00 PM on Thursdays)
• Saturday: 9:00 AM – 1:00 PM

Compensation:

$18–24 per hour based on experience

How to Apply:

Please complete our online application here:
https://forms.gle/BD5TN3qe7c9Sv6nb6

After submitting the application, candidates are also required to send a resume and cover letter to:
medfordopticalmass@gmail.com

Pay: $18.00 - $24.00 per hour

Work Location: In person