Administrative Assistant/Customer Care Specialist

Looking for an enthusiastic, friendly, and customer service oriented individual. Must be adept in excel, word and technologically savvy. This position requires being first on answering phones and daily interactions with our customer base. Your customer service skills must meet or exceed expectations, as this job is very important, you are the first experience our customers will have with our company, and we want it to be a good one! Must be great at multi- tasking and a quick learner, as this industry is very fast paced during our busy months.

Job requirements include good people skills, computer and technical skills, must be able to take on call on nights and weekends when schedule rotates. Sentry Heating, Air Conditioning, Plumbing & Electrical is a drug free work place. A background check and pre-employment drug tests are required. Are you a team player, motivated and good enough to work with the best at Sentry? If you are, We Want You!

Reasons Why You Should Join Team Sentry

• Year-round work
• Blue Cross-Blue Shield Insurance – Includes medical, and Rx card. Family, dental and vision plans are available.
• 401k retirement plan with company matching
• Family working atmosphere
• Locally-owned and operated company since 1987
• Overtime available when needed
• Award-winning company
• In-house training led by Sentry’s Management Team
• On-site training room to help you reach your full potential
• Six paid holidays and up to two weeks paid vacation
• Bonus pay opportunities available
• Life Insurance available
• Short-term disability available
• Long-term disability available
• Pre-Paid Legal available
• Company-furnished safety equipment when required
• In-house computerized dispatch office
• Join a team with over 300 years of experience

*Some items listed above are only available after a 90 day probation period and are subject to change without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Required Skills: knowledgeable about zip codes and geographical locations, great multitasking skills, excel at customer service, fast learner, tech savvy, able to handle a fast paced atmosphere and be a team player.

Description: Answer customer calls, schedule calls, be able to coordinate with dispatch, ability to be on call when needed, full time 40+ hours, flexible schedule required.

Job Type: Full-time

Pay: $16.85 - $20.29 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Experience:

• Customer service: 2 years (Required)

Work Location: In person