Administrative Assistant/Dispatcher (HVAC/Plumbing)

Job Summary
Southern New Hampshire Plumbing, Heating & Cooling is looking for a dependable, organized, and detail-oriented Office Administrative Assistant to join our growing team.

We’re a busy local service company, so the ideal candidate must be comfortable in a fast-paced, high call volume environment and enjoy keeping things running smoothly behind the scenes.

Duties .

• Operate multi-line phone systems, demonstrating excellent phone etiquette.
• Perform data entry tasks with accuracy and attention to detail.
• Maintain filing systems and assist with document organization.
• High call volume and organizational skills.
• Provide customer support and service to clients, addressing their needs promptly.
• HVAC and Plumbing knowledge is strongly desired
• Assist with calendar management, scheduling appointments
• Conduct proofreading of documents to ensure clarity and professionalism.
• Support office management tasks, including inventory control and supply ordering.
• Utilize Microsoft Office and Google Workspace for various administrative functions.
• Collaborate with team members to enhance office efficiency and workflow.
• Ability to route calls efficiently.

Requirements

• Proven experience in an office or administrative role is preferred.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Excellent organizational skills with the ability to manage time effectively.
• Plumbing and HVAC knowledge
• Dependability
• Strong customer service skills
• fast paced work envoirment

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience:

• HVAC: 2 years (Required)
• Plumbing: 2 years (Required)

Work Location: In person