Administrative Coordinator

Ann Arbor Holistic Health is hiring experienced full-time support for our holistic functional nutrition practice. As we launch a new in-person wellness clinic, we’re looking for a highly capable, adaptable team member to help bring it to life and then stay on to support client success.

This in-person role blends client-facing administrative responsibilities with hands-on operational support for launching and maintaining a physical clinic. This individual will collaborate closely with our executive team, project manager, marketing manager, and remote support staff.

Because clinic launches are dynamic, some weeks will be more project-heavy and operationally focused, while others will center primarily on client administration and support work. The right candidate is comfortable shifting between these modes and understands that flexibility is part of building something new.

This role is designed to evolve as the clinic launches and stabilizes. In the early phase, you’ll be hands-on with setting up the space (coordinating deliveries, organizing the space, preparing rooms and assembling light furniture). Once operational, the focus will shift to client facing administrative and in-office support.

You’ll be based at our Ann Arbor office, working closely with our largely remote team. Tasks are assigned via Trello, Zoom, Voxer, and email, so tech comfort is essential. We offer PTO, bonus potential, and a collaborative, high-touch work culture. Saturday availability is a plus, particularly during launch phases or as clinic needs evolve.

To succeed in this position, you will need outstanding written and verbal communication skills, exceptional attention to detail, and strong follow-through. A positive, proactive attitude is equally important. Our team genuinely enjoys each other and our work, and we are looking for someone who brings warmth, professionalism, and pride in doing things well.

This is a fast-paced, collaborative environment with full days supporting a busy practice. This is not code for being overworked or micromanaged, but you can expect an energetic workflow. If you enjoy staying organized, completing checklists, switching gears efficiently, and finding smarter ways to work, this position is a great fit.

At Ann Arbor Holistic Health, we support clients who want to improve their health naturally by addressing the root causes of their symptoms. We provide customized wellness plans with unequaled care and service, and the Client Success Concierge plays a key role in delivering that experience. Knowledge of functional medicine is not required, but it is a plus, along with project management or sales experience.

Here’s what our team has to say about working at Ann Arbor Holistic Health:"We have a 'love out loud' philosophy that makes you feel appreciated for the work you do." –N.C.

"I get to be part of a team that shows up for real people in real ways, and that literally changes their lives. It's incredible to see the impact of what we do." –C.G.

"Leadership fosters an environment where everyone’s voice is valued and where growth is not just encouraged but actively supported." –S.M.

"Our practitioners are absolutely amazing. Such a wonderful team" –K.J.

Primary Job Goals:

• Come on time and prepared to work to the highest standard with a positive, proactive attitude
• Showcase your ability to problem-solve and make sound judgment calls
• Going above & beyond to provide our clients with a concierge-level experience they would never get from their doctor’s office

Primary Job Responsibilities

• Deliver a compassionate, concierge-level experience to every client by phone, email, and in person
• Answer client phone calls and emails and route inquiries appropriately
• Accurately enter, update, and maintain client data across internal systems
• Maintain spreadsheets, track information, and submit reports as requested
• Support the smooth launch and ongoing operations of an in-person clinic location
• Provide in-office support, including greeting clients, light restocking, light cleaning, and scanning/filing paper documents
• Assist with day-to-day operational needs as the clinic grows and evolves
• Assist the Marketing Manager with administrative and coordination tasks
• Provide administrative and project support to the executive team as needed
• Participate in team meetings and cross-functional collaboration
• Collaborate closely with leadership, keeping them informed and escalating questions or decisions appropriately

Other Requirements

• Superb Excel/Google Sheets skills.
• Reliable computer & smartphone.
• Ability to ship out small packages on occasion
• Comfortable working from a plan while navigating some ambiguity
• Enjoy being hands-on and don’t mind occasional physical tasks
• Can shift easily between administrative work and operational projects
• Communicate clearly, ask good questions, and keep others informed

Candidates with at least three to four years of experience as a Medical Receptionist, Executive Assistant, or in another customer facing administrative role are encouraged to apply, especially those seeking a stable position in a top-tier wellness practice.

To Apply:

Please submit your resume and a cover letter telling us what makes you a great fit for this position. We will also expect contact information for at least three references: two professional and one personal.

Applications will be accepted until the role is filled; however, applicants are encouraged to submit their application no later than February 1st, 2026, to be given full consideration for the role.

We look forward to hearing from you!

Job Type: Full-time

Base Pay: $53,000.00 per year

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• In one or two sentences, what interested you most about this position at Ann Arbor Holistic Health?
• Do you have any interest in or familiarity with functional or holistic health? If yes, please briefly describe your experience or interest.
• How many years of experience do you have in a client-facing administrative role (such as medical receptionist, executive assistant, or office coordinator)?

How many years of experience do you have in a client-facing administrative role (such as medical receptionist, executive assistant, or office coordinator)?

Ability to Commute:

• Ann Arbor, MI (Required)

Work Location: In person