Administrative Operations Assistant

Administrative Operations Assistant (Part-Time / As-Needed)

Location: Remote
Hours: Approximately 2–10 hours per week (work comes up as needed, not on a fixed schedule)
Pay: Hourly or small monthly retainer (based on experience)

About the Role

We are a small business group looking for a dependable Administrative Operations Assistant to help with occasional administrative and compliance-related tasks as they arise.

This role is ideal for someone who is comfortable handling follow-ups, navigating online portals, and making phone calls to agencies to gather information. The work is not daily or ongoing — tasks come up periodically when notices, renewals, or administrative issues occur.

This is not a personal assistant role and does not involve email management, calendar scheduling, or social media.

What You’ll Be Doing (Specific Examples)

Tasks may include:

• Logging into government or agency portals (IRS, state sales tax, unemployment, business licensing) to review notices or account status
• Calling agencies to confirm requirements, deadlines, or payment details
• Reviewing annual report or renewal notices and identifying what action is required
• Gathering information and clearly summarizing next steps for approval
• Completing filings or payments after approval is given
• Keeping simple notes on what was completed and any upcoming deadlines

Example scenarios:

• Checking a state sales tax portal to see if a filing or payment is due
• Calling the unemployment office to confirm account status or reporting requirements
• Reviewing an annual report reminder and confirming the filing deadline and fee

Who This Role Is a Good Fit For

This role is a good fit if you:

• Are comfortable making phone calls and waiting on hold when needed
• Have experience with administrative, operations, or compliance-related work
• Are organized and dependable
• Can work independently with clear instructions
• Are comfortable with irregular, as-needed work rather than set weekly hours

Backgrounds that often do well in this role include administrative support, office administration, bookkeeping support, or operations assistance.

Pay: $20.00 - $25.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Have you previously handled administrative or compliance-related tasks involving government agencies (such as the IRS, state tax agencies, unemployment offices, or business licensing)?
• This role requires making phone calls to agencies and waiting on hold to gather information. How comfortable are you with this type of work?
• This role is as-needed (approximately 5–10 hours per month) and does not have a fixed weekly schedule. Are you comfortable with this type of arrangement?
• In this role, you will gather information, summarize next steps, and wait for approval before taking action. How comfortable are you working independently with minimal supervision?

Work Location: Remote