ADMINISTRATIVE PROGRAM SPECIALIST A

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OSE-ADMINPROG-031726

Department

Municipal Fire & Police

Opening Date

03/19/2026

Closing Date

3/25/2026 11:59 PM Central

About this Job

At the Office of State Examiner, Municipal Fire and Police Civil Service, we are responsible for administering an effective, cost-efficient civil service system based on merit, efficiency, fitness, and length of service, consistent with the law and professional standards, for firefighters and police officers.

The Administrative Program Specialist A position is a highly responsible position within the Office of State Examiner, Municipal Fire and Police Civil Service, the performance of which includes the exercise of discretion and independent judgment involving major aspects of the Testing and System Resources Division of the agency.

An ideal candidate should possess the following competencies:

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

Review and evaluate applications for online examinations, determining eligibility based on minimum qualifications established in municipal civil service law.
Monitor legislative updates and ensure all qualification changes are accurately applied to the application review process.
Notify applicants of eligibility decisions and coordinate access to the online testing platform, including communicating technical requirements.
Partner with testing vendors to support secure exam administration and review reports related to testing integrity, making recommendations on potential violations.
Maintain and update statewide eligibility lists, ensuring compliance with applicable laws and providing reports to fire and police departments as needed.
Communicate test results to applicants upon certification and recommend system or workflow improvements to enhance efficiency and user experience.
Collaborate with HR leadership on program operations, policies, and continuous process improvements.
Serve as backup for exam administration functions, including scoring, data analysis, reporting, and secure handling of testing materials.
Prepare and analyze reports, including statistical and adverse impact data, to support exam evaluation and organizational decision-making.
Oversee administrative operations such as mail processing, printing coordination, and records management to support overall office efficiency.

Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment (probation in lieu of promotion), promotion, or detail to special duty
Work Schedule: Normal office hours are Monday - Friday, 7:30 AM - 4:00 PM

How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

Louisiana is a State as Model Employer (SAME) for individuals with disabilities.

Contact Information:
For further information about this vacancy, contact:
Izzy Piland
Human Resources
Izzy.Piland@civilservice.la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others

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