Administrative Specialist

Administrative Specialist

The Kansas Public Employees Retirement System (KPERS), located in Topeka, is more than a pension system — we're a people-focused organization committed to supporting Kansas public employees throughout their careers and into retirement. We provide disability, death, and lifetime retirement benefits that protect those who dedicate their work to serving the public.

Why You'll Love Working Here

Our members come from every corner of Kansas and every walk of life, but all share one purpose: helping Kansans.

As a KPERS Administrative Specialist, you'll play an essential role in ensuring that public employees receive the benefits and support they depend on. You'll work closely with teammates, members, employers, and others who contact the Retirement System—so a friendly, dependable, service-oriented mindset is a must.

If you share our commitment to public service, we invite you to consider joining our team.

What You'll Do

You will provide administrative support to the team that processes benefits for members who have made the important, life-changing decision to retire. Duties will include

• Preparing documents for scanning and data entry, logging applications, and mailing correspondence to members and employers.
• Working closely with the retirement team to gather and verify information from members and associated employers.
• Verifying direct deposit changes, filing scanned documents, and ensuring correct record retention.
• Reviewing weekly payment records and notifying team members when future benefits are payable.
• Performing routine data entry for documents and applications across various units, including reviewing forms for completeness and accuracy.
• Entering accurate information into the pension administration system while applying knowledge of KPERS procedures, rules, and workflows.
• Supporting one or more operational areas with day-to-day administrative tasks that vary widely.
• Assisting with special projects and additional duties that advance the goals of the Benefits and Member Services Division.

What We're Looking For

We're seeking candidates who bring professionalism, positivity, and a genuine commitment to customer service. Ability to speak Spanish proficiently is a plus!

Experience

At least two years of general office, clerical, or administrative support experience. An associates degree or technical certificate in a relevant area may be substituted for experience with at least six months of administrative or office support work experience.

Skills & Abilities

• Strong commitment to high-quality customer service and the ability to listen with empathy and courtesy.
• Excellent attention to detail and accuracy in data entry and document review.
• Positive team-oriented attitude with the ability to build strong working relationships.
• Professionalism and composure in challenging or stressful situations.
• Reliable attendance, punctuality, and strong time-management skills.
• Effective verbal and written communication skills for working with a diverse customer base.
• Solid organizational skills and proficiency with Microsoft Office products.

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

To protect the personal health information of candidates, the Kansas Department of Administration tracks disability preference for all State agencies. Health information is not collected at the individual State agency level. Therefore to receive Disability Preference – applicants must apply for this job through the State of Kansas Careers Center at https://admin.ks.gov/offices/personnel-services/jobs. The Kansas Department of Administration will inform KPERS of your preference. View all jobs, then filter by our name – Ks Public Employees Retirement System.

Learn more about claiming Disability Hiring Preference on the Kansas Department of Administration website. (https://admin.ks.gov/offices/personnel-services/jobs/disability-hiring-preference)

How to Claim Veterans Preference

Former military personnel or their spouse that have been verified as a 'veteran'; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

The Kansas Department of Administration tracks veteran's preference for all State agencies. This information is not collected at the individual State agency level. Therefore to receive Veteran's Preference – applicants must apply for this job through the State of Kansas Careers Center at https://admin.ks.gov/offices/personnel-services/jobs. The Kansas Department of Administration will inform KPERS of your preference. View all jobs, then filter by our name – Ks Public Employees Retirement System.

Learn more about claiming Veteran's Preference Learn on the Kansas Department of Administration website. (https://admin.ks.gov/offices/personnel-services/jobs/veterans-preference)