Administrative Specialist

Description

When we take good care of our employees, they take good care of our citizens. We are dedicated to providing our employees with a healthy work/life balance through paid vacation, paid sick leave, paid holidays, and don’t forget paid sabbaticals every five years. We invest in your well-being with affordable healthcare plans and monthly wellness events. We secure your future with highly sought-after retirement plans. We invest in you every day. Pinal County offers a rewarding experience and meaningful work. Find your purpose here in Pinal County and help us make a difference in our community.

TYPICAL CLASSIFICATION ESSENTIAL DUTIES

• Perform experienced clerical, technical, and administrative duties, including special projects, special program activities, managing calendars, coordinating activities, data management, record keeping, research, and providing informed and confidential technical assistance to customers and perform duties in accordance with County policy and procedures and within scope of authority.
• Use knowledge of County policies and state and federal regulations to assist work group with County administrative support functions, technical procedures, and program administration, explain rules, policies, and procedures, and work independently, and make appropriate decisions based on experience.
• Exercise initiative in performing technical assignments and resolving problems, develop and create technical and operational documents and reports, apply judgment and knowledge of the operations of the work group to resolve problems and make work process decisions, and refer matters requiring policy interpretation to supervisor for resolution.
• Manage special projects and programmatic assignments, covering a wide variety of subjects requiring knowledge of the procedures and policies of the assigned Department and create, review, edit, and process memoranda, technical documents, and other communications.
• Maintain department files and library, collect and compile statistical data, develop and create administrative, technical, and statistical reports, and update manual and computer records and tracking systems.
• Purchase and distribute supplies and equipment and manage inventory, work with vendors, verify deliveries and services, and resolve customer service and technical issues.
• Work on budgets, travel expenses, reimbursements, and/or financial reports, as assigned.
• Provide experienced customer service, information, and assistance to visitors, staff, and others having business with the County using knowledge of County policies and procedures and assist customers with requests, applications, government forms, and other documents.
• May supervise daily activities of clerical staff.
• Work on various assignments, special projects, special program activities, and coordinating activities for Managers and Directors.
• Review, research, and provide informed and confidential technical assistance to Managers, staff, and customers.
• Explain policies and procedures to staff and make appropriate decisions based on experience.
• Work independently and exercise initiative in performing technical assignments and resolving problems.
• Manage Directors, Deputy Directors and/or other calendars, scheduling of meetings and coordinating activities.
• Assist in various aspects of the recruitment process.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

MINIMUM REQUIREMENTS TO PERFORM WORK

• High school diploma or GED equivalent.
• Four (4) years of progressive administrative, computer, and/or accounting experience.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

• Arizona residents must have an Arizona Driver’s License upon hire; newly established Arizona Residents must have one within 30 days of hire.
• Associate's Degree.
• Specific technical training and certification may be required for some incumbents.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of applicable policies, procedures, and regulations covering specific areas of assignment.
• Knowledge of Federal and state laws and local ordinances covering specific areas of assignment.
• Knowledge of County administration policies, including accounting, budgeting, payroll, and personnel regulations.
• Knowledge of principles of record keeping, scheduling records retention, and confidential records management.
• Knowledge of specialized County and state agency technical forms, software applications, and network operating environments.
• Knowledge of customer service principles, protocols and methods.
• Knowledge of business computers and standard MS Office software applications.
• Skill in interpreting and explaining policies and procedures of assigned department.
• Skill in researching, compiling, and reviewing data for special projects, and preparing narrative and statistical reports.
• Ability to work independently and maintain composure and confidentiality.
• Ability to work effectively in a high-pressure, multi-tasking environment with changing priorities.
• Ability to understand and apply relevant rules, ordinances, codes, regulations, policies, procedures, administrative orders, and other governing regulations.
• Ability to use initiative and independent judgment within established procedural guidelines.
• Ability to meet critical time deadlines.
• Ability to plan, organize and supervise staff, as assigned.
• Ability to perform duties in accordance with County policy and procedures, and within scope of authority.
• Ability to provide effective and quality customer service and deal tactfully and courteously with the public.
• Ability to follow verbal and written instructions and procedures.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with co-workers.