Administrative Specialist II- Fin. Aid

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Closing Date:

Type of Position:

Clerical
No

Job Type:

Regular No

Institution Name:

University of Arkansas Community College at Morrilton

The University of Arkansas Community College at Morrilton (UACCM) is a proud member of the University of Arkansas System. The University of Arkansas System is comprised of land-grant research institutions, a teaching hospital, five community colleges, two schools of law, a presidential school, a residential math and science high school, and an online university, as well as divisions of agriculture, archaeology and criminal justice. These entities exhibit unmatched economic and social impact across the state by providing numerous academic and professional opportunities. Below you will find the details for the position currently available at UACCM including any supplementary documentation and questions you should review before applying for the opening.

If you have a disability and need assistance with the hiring process please submit a request via Email to: UACCMHRDept@uaccm.edu or by phone at (501) 208-5309 or (501) 977-2016. Applicants are required to submit a separate request for each position in which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at UACCMHRDept@uaccm.edu or by phone at (501) 208-5309 or (501) 977-2016.

Department:

Financial Aid

Summary of Job Duties:

The Administrative Support Specialist for Financial Aid works under the supervision of the Director of Financial Aid. The Administrative Support Specialist performs administrative duties related to student financial aid programs, performs general office filing and typing, serves as receptionist, and maintains financial aid records for the Financial Aid Department. This position is governed by federal and state regulations and institutional policies.

JOB DUTIES AND RESPONSIBILITIES:

• 1. Meets the Basic Core Competencies of Teaming and Relationship Management for the Financial Aid Office:

A. Builds trust-based relationships with other coworkers, stakeholders, and students

B. Gives and receives constructive feedback appropriately

C. Handles situations with diplomacy and tact

D. Works well with others, even in the face of personal differences

E. Continually upgrades technical knowledge and awareness of changes within the institution as well as state and federal changes

F. Demonstrates effective communication, collaboration, and conflict management within and across the institution

G. Works cooperatively with campus faculty, staff, and students to fulfill the Mission of the College.

H. Contributes to student success through the delivery of quality student experiences in all aspects of financial aid services

I. Goes above and beyond to deliver the best work performance and student experience possible

• 2. Administrative Duties:

A. Gives instruction for completion of financial aid forms and examines the accuracy of documents submitted for the purpose of awarding financial aid

B. Provides students with accurate information on the rules and regulations governing financial aid programs, and provides students with information regarding the status and eligibility for those programs.

C. Assists students with completing the FAFSA application, YOUniversal application, UACCM and other various scholarship applications.

D. In coordination with the Fiscal Support Analyst, reviews the website for necessary updates and updates financial aid forms on an annual basis.

E. Notifies students of upcoming financial aid deadlines.

F. Types letters, reports, forms, memorandums, cards, and/ or other documents.

G. Monitors office supply levels and submits purchase requests as necessary.

H. Assists students with needed items as requested and monitors and corrects issues on in Workday.

I. Maintains a systematic way of scanning and indexing files in order to aid with the retrieval of needed documentation.

J. Reviews and answers questions from the Financial Aid email account.

K. Monitors Financial Aid documents submitted in person or via email, processes documents submitted, and communicates with student if documents not accurately submitted.

L. Provides daily student drops and withdrawals report to Financial Aid Analysts.

F. Monitors Financial Aid Communication Calendar and coordinates communications with Director.

• 3. Receptionist Duties:

A. Answers telephone in a professional manner.

B. Greets students and visitors promptly in a courteous manner.

C. Processes incoming and outgoing mail promptly.

D. Exhibits positive skills in dealing with students and employees.

E. Create and Maintain Financial Aid electronic calendars.

• 4. Career Pathways:

A. Provide requested information regarding student aid eligibility to Director of Career Pathways.

B. Provide requested eligibility letters to students for Career Pathways eligibility.

C. Award and adjust student aid when Notice of Benefits (NOB) forms are received.

D. Ensure that students remain within their Cost of Attendance when awarding Career Pathways funding.

E. Provides requested reports and information on Career Pathways awards.

• 5. Student Financial Aid Appeals:

A. Supports Financial Aid Specialist in collecting student appeal forms, checking for proper documentation and signatures.

B. Ensures signatures of Letters of Understanding for approved appeals.

C. Serve as backup for Financial Aid Specialist on all Financial Aid appeals processes.

• 6. Special Projects:

A. Assists Financial Aid Analysts, Specialist, and Director with various projects.

B. Assists with Financial Aid Nights and other various events.

C. Performs other duties as assigned.

Qualifications:

Additional Information:

$28,000 - $29,000; commensurate with education and experience
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Special Instructions to Applicants:

Shelby Beck
HR Analyst
sbeck@uaccm.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry, Substance Abuse Testing

The University of Arkansas Community College at Morrilton (UACCM) is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check, sex offender registry check, and drug screen. For certain positions, there may also be a financial (credit) background check and/or a Motor Vehicle Registry (MVR) check. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting

Frequent Physical Activity:

Repetitive Motion, Standing, Talking

Occasional Physical Activity:

Reaching, Walking

Benefits Eligible:

Yes