Administrative Support Assistant (4856003)

Job Summary - Why you’ll love this position

Job Location: This position will be located at 920 Wildwood Drive, Jefferson City, MO 65109.

Why you’ll love this position:

The Health Education Unit is responsible for implementation of the certified nurse aide (CNA), certified medication technician (CMT), insulin administration, and Level I Medication Aide (L1MA) certification registries. This position assists in providing excellent customer service to students, instructors, long-term care facilities, and training agencies.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

Responsibilities - What you’ll do

• Perform data entry that supports functions of the registries;
• Open and process mail and prepare letters. Scan and validate paperwork;
• Provide assistance with challenge requests for the CNA certification by processing, verifying and corresponding with the applicant;
• Process reciprosity requests, provide correspondence and add to the registry;
• Answer phone calls during the call center hours while providing assistance and guidance to callers;
• Process L1MA updates, provide correspondence and add to the registry;
• Other duties as assigned.

Qualifications - All you need for success Minimum Qualifications:

• 1-3 years of relevant experience. (Substitutions may be allowed.)
• Excellent oral and written communication skills, as well as proficient typing skills and basic computer knowledge;
• Critical thinking, interpersonal, and teamwork skills, along with a high level of commitment, and ability to meet deadlines;
• Ability to move from one task to another in a fast-paced environment;
• Ability to communicate effectively with all customers;
• Ability to work independently with a minimal level of supervision.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

Angela Duvall RN Manager, Angela.Duvall@health.mo.gov or 573-526-7886

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.