Administrative Support Specialist

ABOUT US

ServiceMaster of Charleston is a disaster restoration company specializing in mitigating water, fire, and mold damages. We also specialize in commercial and residential floor care and reconstruction needs. For over 36 years, we have built a reputation for performing quality work in the greater Charleston area. ServiceMaster of Charleston is one of the top-performing franchises in the United States. We have just under 50 employees that work out of one central location in North Charleston.

JOIN OUR TEAM

At ServiceMaster of Charleston, you will be essential to the business's day-to-day operations as a part of the Administrative Team. The ideal candidate will have strong experience in the following areas: organization, attention to detail, punctuality, and be customer service oriented. Could lead to full-time for a well qualified candidate.

RESPONSIBILITIES

• Assists office visitors, callers, and the general public regarding ServiceMaster of Charleston's processes
• Answers the telephone; provides information and assistance to callers, routes calls, and takes messages as necessary.
• Daily clerical duties
• Managing multiple schedules via Outlook
• Delegation of technician assignments
• Organizes and maintains CRM
• Scheduling for customer/technician and project manager appointments
• Types, prepares, processes, copies, scans, files, and distributes various documents
• Utilizes excellent written and oral communication skills and the ability to represent ServiceMaster of Charleston in a professional manner
• Performs other duties as requested

BENEFITS - (Offered to full time employees only)

• Monday - Friday (normal business hours) - Set schedule
• Vacation Time
• Paid holidays
• Built-in Overtime
• Vision and Dental Insurance
• Health Insurance
• Short and long term disability
• 401K with Matching
• Flexible Time Off Request
• Employee Assistance Program

QUALIFICATIONS

• Working knowledge of Microsoft Windows, Outlook, Excel, and Word or similar software
• Ability to manage work orders through a smartphone, tablet, and/or computer
• Valid Driver's license
• Three-year minimum office experience
• Excellent phone skills mandatory
• Microsoft Outlook experience
• Three references
• In the event of major storms or other emergencies, this position may be subject to an emergency schedule to meet the needs of our customers.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Work Location: In person