Administrative Support Specialist - Library

JOB
The Appleton Public Library, the Wisconsin Library of the Year for 2025, is seeking an Administrative Support Specialist to join our dynamic team. This full-time position provides administrative support for the library’s administrative needs and meeting room scheduling. Under the direction of the Library Director, this role supports overall library administration, meeting room reservations, record-keeping, internal communications, and general logistics.

EXAMPLE OF DUTIES
ESSENTIAL JOB FUNCTIONSPrepares and distributes board packets, takes minutes, and ensures accurate documentation of board-related materials.Assists with event logistics and room coordination for library and community use; serves as lead in meeting room booking system setup and troubleshooting.Coordinates internal communication workflows including correspondence, emails, meeting scheduling, and phone coverage.Responds to patron inquiries and concerns; routes when appropriateProvides general administrative support to library administration and supervisors as able including tracking of library departmental metrics.Coordinates staff onboarding logistics with HR and section supervisors; communicates with HR on documentation regarding employee changes.Orders and maintains inventory of office and supplies.Oversees general administrative tasks including mail distribution, filing, and vendor communication.Maintains records in conjunction with library’s records retention custodian.Maintains regular, punctual, and predictable attendance; works overtime as needed.Provides backup support to the Administrative Support Specialist – Financials as needed.OTHER JOB FUNCTIONSSupports special projects and staff recognition.Attends occasional evening or weekend meetings or events related to administrative needs.

SUPPLEMENTAL INFORMATION
COMPETENCIESCommunicationCustomer FocusHandling Difficult PeopleProblem SolvingAdaptability/FlexibilityTo learn more about these competencies click here