administrator

Administrator
Location: Nadapuram
Employment Type:_ Full-time, salaried + benefits

Core Responsibilities:

Operational Management:

- Oversee daily hospital operations — scheduling, patient flow, staff coordination, appointment systems.

- Ensure smooth functioning of OPD, OT, IPD, pharmacy, lab, billing, and front desk.

- Monitor KPIs: patient wait times, OT utilization, revenue targets.

Human Resources & Staffing:

- Manage staffing schedules for doctors, nurses, optometrists, technicians, HA interns.

- Conduct orientation for new hires; track attendance, leaves, performance reviews.

- Coordinate training programs, CEUs, and skill upgrades for clinical & non-clinical staff.

Finance & Billing:

- Supervise billing, insurance claims, cash handling, revenue collection.

- Prepare monthly financial reports, track expenses vs budget, suggest cost-saving measures.

- Liaise with accounts team for audits, reconciliations, vendor payments.
Quality & Compliance:

- Implement hospital policies, infection control, HIPAA/GDPR-style patient data privacy.

- Maintain accreditation standards (ISO/NABH ), conduct internal audits.

- Handle patient grievances, feedback loops, service improvement initiatives.

Planning & Projects:

- Plan and execute community outreach — eye camps, school screenings, awareness drives.

- Coordinate with IT for EMR/EHR systems, digital records, teleconsultation setup.

- Assist in expansion projects — new equipment, space optimization, service launches.

External Liaison:

- Build relationships with referring doctors, NGOs, insurance companies, local authorities.

- Represent hospital at meetings, conferences, health fairs.

Requirements:

- Education: MBA in Healthcare Management / PG Diploma in Hospital Administration preferred.

- Experience: 2+ years in hospital/healthcare admin (eye hospital experience a plus).

- Skills: Strong organizational & multitasking ability, MS Office + EMR systems, communication in Malayalam/English, crisis management.

Perks:

- Competitive salary + bonus structure

- On-the-job training & mentorship

- Opportunities to lead digital transformation or service expansion

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement

Work Location: In person