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Key Responsibilities1. Application Review & Processing

  • Review applications submitted through the Learning Management System (LMS)
  • Verify completeness and compliance with admission criteria
  • Follow up with applicants for missing documents or additional information
  • Escalate incomplete or exceptional cases to the Admission Supervisor

2. Applicant Support & Enquiries

  • Handle incoming calls and emails from applicants
  • Provide accurate information on programs, eligibility, and application status
  • Assist applicants with LMS-related issues (login, document upload, navigation)
  • Ensure a high level of customer service and professionalism

3. LMS Administration

  • Update and maintain applicant data in the LMS
  • Upload and verify documents and application details
  • Track application progress and ensure timely updates
  • Generate basic reports from the system as required

4. Documentation & Reporting

  • Maintain accurate records of applications and communications
  • Update tracking sheets with application status and outcomes
  • Prepare reports using Microsoft Office (Excel, Word, PowerPoint)
  • Ensure proper documentation and filing (digital and physical)

5. Coordination & Follow-ups

  • Coordinate with internal teams for application review and approvals
  • Support scheduling of assessments, interviews, and selection activities
  • Follow up with applicants regarding next steps and updates

Requirements

  • Bachelor’s degree in Business Administration, HR, or related field
  • 2–5 years of experience in admissions, customer service, or administrative roles
  • Hands-on experience with Learning Management Systems (LMS)
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Experience in documentation and data management

Language Requirement

  • Arabic (Preferred / Strongly Preferred)

Job Type: Temporary
Contract length: 3 months

Work Location: In person

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