Key Responsibilities1. Application Review & Processing
- Review applications submitted through the Learning Management System (LMS)
- Verify completeness and compliance with admission criteria
- Follow up with applicants for missing documents or additional information
- Escalate incomplete or exceptional cases to the Admission Supervisor
2. Applicant Support & Enquiries
- Handle incoming calls and emails from applicants
- Provide accurate information on programs, eligibility, and application status
- Assist applicants with LMS-related issues (login, document upload, navigation)
- Ensure a high level of customer service and professionalism
3. LMS Administration
- Update and maintain applicant data in the LMS
- Upload and verify documents and application details
- Track application progress and ensure timely updates
- Generate basic reports from the system as required
4. Documentation & Reporting
- Maintain accurate records of applications and communications
- Update tracking sheets with application status and outcomes
- Prepare reports using Microsoft Office (Excel, Word, PowerPoint)
- Ensure proper documentation and filing (digital and physical)
5. Coordination & Follow-ups
- Coordinate with internal teams for application review and approvals
- Support scheduling of assessments, interviews, and selection activities
- Follow up with applicants regarding next steps and updates
Requirements
- Bachelor’s degree in Business Administration, HR, or related field
- 2–5 years of experience in admissions, customer service, or administrative roles
- Hands-on experience with Learning Management Systems (LMS)
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience in documentation and data management
Language Requirement
- Arabic (Preferred / Strongly Preferred)
Job Type: Temporary
Contract length: 3 months
Work Location: In person