Admission Supervisor

1. Admissions Operations Management

• Supervise end-to-end admission processes including application review, validation, and status tracking
• Ensure all applications are processed in line with defined criteria and timelines
• Monitor daily admission activities and resolve operational issues
• Act as the main point of escalation for complex or exceptional cases

2. Team Supervision & Support

• Lead and manage a team of admission officers and support staff
• Provide training and guidance on LMS usage, processes, and service standards
• Monitor team performance, productivity, and quality of work
• Ensure high levels of customer service in handling applicant enquiries

3. LMS Administration & Reporting

• Oversee the use and management of the Learning Management System (LMS)
• Ensure accurate data entry, document uploads, and system updates
• Generate reports and dashboards on application status, progress, and outcomes
• Coordinate with IT or internal teams for system-related improvements

4. Documentation & Compliance

• Ensure proper documentation, record-keeping, and version control
• Maintain application tracking sheets and reporting logs
• Prepare executive reports, summaries, and performance metrics
• Ensure compliance with policies, procedures, and data confidentiality standards

5. Coordination & Communication

• Coordinate with internal stakeholders for admission decisions and updates
• Manage scheduling of assessments, interviews, and selection activities
• Oversee communication with applicants regarding status, requirements, and next steps

Requirements

• Bachelor’s degree in Business Administration, HR, or related field
• 5–8 years of experience in admissions, administration, or operations
• Proven experience in team supervision or leadership role
• Strong hands-on experience with Learning Management Systems (LMS)
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience in documentation control and reporting

Language Requirement

• Arabic (Preferred / Strongly Preferred)

Job Type: Temporary
Contract length: 3 months

Work Location: In person