Admissions and Records Executive

Duties and Responsibilities

• Process and assess undergraduate and postgraduate applications in accordance with approved admissions policies and standard operating procedures.
• Verify, maintain, and update applicant and student records to ensure accuracy, completeness, and regulatory compliance.
• Maintain accurate admissions, registration, and enrolment records within the Student Information System (SIS) and approved digital repositories.
• Liaise with academic departments to confirm that application and programme requirements are met.
• Provide professional and responsive customer service to applicants, students, and university staff.
• Respond to routine enquiries related to admissions status, documentation, registration, and student records.
• Update student records with changes to programmes, personal details, or status, as required.
• Support records management activities, including filing, archiving, and retrieval of admissions and student records in line with retention schedules.
• Verify student information for the issuance of official documents such as transcripts and graduation certificates.
• Liaise with internal departments such as Finance, Student Affairs, Marketing, and Recruitment to support accurate student records and processes.
• Maintain effective interdepartmental communication and coordination.
• Assist in the preparation of basic reports and data extracts related to admissions, enrolment, and records for operational and reporting purposes.
• Provide general administrative support to the admissions function, including the preparation of student-related documentation.
• Adhere to institutional policies, procedures, and confidentiality requirements related to admissions and student records management.
• Contribute to continuous improvement initiatives within admissions and records operations.

Skills

• Working knowledge of education regulations and admissions procedures
• Knowledge of different educational systems and qualifications frameworks.
• Ability to follow structured procedures and meet deadlines
• Clear written and verbal communication skills
• Ability to handle confidential information with discretion
• Basic reporting and data handling skills
• Ability to work independently and as part of a team in a regulated environment
• An organized, methodical approach to work with a patient and flexible attitude.
• Ability to manage time effectively and work under pressure and prioritize tasks.
• Knowledge of Microsoft Office suite (Outlook, Word, Excel and PowerPoint) and student information systems

Qualifications

• Bachelor's Degree (or equivalent) in a relevant field (E.g., Education, Business Administration).
• A dynamic and social personality with a proactive role in supporting applicants, students and university staff.

Experience

• A minimum of two years’ experience working in admissions in higher education or office administration is required.
• Experience of working in an educational or training environment is preferred.

Job Types: Full-time, Permanent

Experience:

• University or Academic: 2 years (Required)