Affluent Relationship Manager-Business Banking

Job Description: Affluent Relationship Manager – Business Banking

Kotak Mahindra Bank is seeking dynamic professionals to join as Affluent Relationship Managers in our Business Banking division. This role focuses on managing High Net Worth Individual (HNI) clients, driving acquisition, deepening relationships, and delivering exceptional banking solutions.

Key Responsibilities

• Client Acquisition & Relationship Management
• Identify and onboard HNI clients.
• Build and maintain strong relationships through structured profiling and personalized solutions.
• Sales & Revenue Growth
• Cross-sell banking products: liabilities, assets, trade/forex, wealth, insurance, and mutual funds.
• Execute sales plans and achieve monthly/quarterly targets.
• Portfolio Management
• Conduct regular portfolio reviews and recommend investment and credit products.
• Ensure high engagement through consistent client interactions.
• Service Excellence & Compliance
• Resolve client queries promptly within defined TAT.
• Adhere to KYC, AML, and all regulatory guidelines.
• Cross-functional Collaboration
• Coordinate with internal teams (Wealth, Trade, Treasury) for seamless service delivery.

Qualifications & Skills

• Education: Graduate (MBA/PG preferred). Certifications like AMFI, IRDA, NISM are desirable.
• Experience: 2–13 years in banking/NBFC with exposure to HNI relationship management.
• Skills:
• Strong sales and relationship-building capabilities.
• Excellent communication and presentation skills.
• Ability to work under pressure and meet targets.