Agency Operations Manager

Social Firm is looking for a driven, creative, and strategic leader to manage and elevate the day-to-day operations of our marketing agency.

This is not a routine management role.
We are looking for someone who can take ownership, lead teams, inspire creativity, and help move the agency to the next level.

If you understand agency culture, thrive in fast-paced environments, and know how to balance creativity with structure

Key Responsibilities:

• Oversee and optimize daily agency operations
• Manage and mentor staff across departments
• Handle client relationships and high-level communication
• Ensure projects are delivered on time and at high creative standards
• Improve internal workflows and build scalable systems
• Drive innovation in creative execution and service offerings
• Report directly to the Founder

Who We’re Looking For:

• 4+ years experience in a marketing/creative agency
• Strong leadership personality
• Creative mindset with operational discipline
• Confident in handling major clients
• Process-oriented but innovation-driven
• Fluent in Arabic & English

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From KD750.000 per month