Human Resources Officer

Responsibilities

HR Operations & Administration

• Oversee day-to-day HR operational activities including onboarding, offboarding, attendance management, and HR documentation.
• Complete onboarding formalities in accordance with company policies, including documentation and system updates.
• Maintain accurate, complete, and up-to-date employee files, HR records, and documentation.
• Ensure confidentiality, accuracy, and integrity of all HR records and data.
• Support audits and compliance reviews by maintaining accurate HR records and documentation.

Employee Relations & Engagement

• Foster positive employee morale and engagement through transparent internal communication, recognition programs, and employee events.
• Address employee concerns, conflicts, and grievances in a timely, fair, and empathetic manner to promote a positive work environment.
• Conduct investigations into employee relations matters, applying analytical skills to gather facts and support informed decision-making.
• Advise management on disciplinary actions and terminations in compliance with company policies and applicable labor laws.
• Collaborate with managers and supervisors to address performance and behavioral issues effectively.
• Support and implement employee engagement initiatives that enhance job satisfaction and overall workplace morale.

Payroll, Attendance & Reporting

• Collaborate with payroll and benefits teams to ensure smooth processing and timely resolution of HR-related matters.
• Verify overtime sheets in accordance with approved OT policies and employee attendance records.
• Follow up on probation confirmations and performance appraisal processes.
• Assist in preparing HR reports including weekly updates, monthly HR reports, surveys, and internal initiatives.

Administration & Support

• Manage and maintain records related to outsourced contracts, invoice verification, vehicle details, and drivers’ lists.
• Maintain accommodation records and support verification of facility maintenance invoices.
• Assist in managing business travel requests and reimbursements in line with company policies.
• Coordinate travel plans and schedules for employees when required.

Team Support & Continuous Improvement

• Respond to routine HR queries related to policies, benefits, and procedures, escalating complex matters when required.
• Support HR team members across HR activities and promote a collaborative team environment.
• Assist in planning and execution of employee-related events such as meetings, recognition programs, motivation initiatives, and farewell events.
• Contribute ideas, suggestions, and feedback to support continuous improvement of HR practices.
• Perform assigned tasks within agreed timelines and quality standards.
• Carry out any other HR-related duties assigned by the Manager – HR.

Educational Qualification

Bachelor’s degree in Human Resources, Business Administration, or a related field

Experience

• Years of Experience: 3 - 5 Years
• Field of Experience: HR Operations

Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to handle sensitive and confidential matters with professionalism and discretion.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office and HRIS systems (e.g., HR Web, Mystro).
• Knowledge of Kuwait labor law

Job Remarks

• Preferred Language: English, Arabic
• Job Country: Kuwait
• Duty Shift / Timings: One Shift / 8:00 am to 5:00 pm