HR Operations Officer

Join the Team at ABYAT - Your Gateway to Retail Excellence!

About us

Are you ready to be part of the largest retail store in the Middle East? ABYAT , spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.

Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.

Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.

Position : HR Operations Officer

Location : Kuwait – Head Office

Type : Full-time

The HR Operations Coordinator is responsible for supporting end-to-end HR operational processes to ensure accurate, compliant, and timely employee lifecycle management. The role acts as a key coordination point between HR, Government Relations, Payroll, IT, Finance, L&D, and employees, ensuring smooth onboarding, employee administration, and HR system updates across Abyat.

Roles & Responsibilities:

• Liaise with Government Relations on visas, work permits, residency, and related documentation (Kuwait & KSA).
• Coordinate employee offboarding processes including clearances, system access removal, and final documentation.
• Ensure joining, transfer, and exit processes are completed accurately and on time.
• Maintain accurate and up-to-date employee records on HRIS (contracts, personal data, job details, grades, benefits).
• Prepare HR letters such as employment confirmations, salary certificates, experience letters, and internal memos.
• Track probation periods, contract renewals, and key employee lifecycle milestones.
• Ensure compliance with company policies and local labor laws.
• Support payroll preparation by validating employee data, attendance, leaves, allowances, and deductions.
• Coordinate with Finance and Payroll teams to ensure accurate and timely salary processing.
• Administer employee benefits including insurance enrollment, leave balances, and ticket entitlements in line with company policy.
• Act as a first point of contact for employee HR operational queries.
• Coordinate with IT, Facilities, L&D, and line managers to ensure employees are fully operational.
• Support HR initiatives, policy rollouts, and process improvements.

Qualifications:

• Degree in human resources management or equivalent
• 2-3 Years of Experience in HR or Employee Relations
• Excellent communication skills in English and Arabic is a MUST
• Has good analytical and problem-solving skills.
• Has previous experience in Retail industry.
• Experience in retail, manufacturing, or multi-country operations is an advantage
• Proficiency in MS Office (Excel, Word, Outlook)