AI Automation & Workflow Engineer

We are seeking an AI Automation & Workflow Engineer to design and implement AI-assisted workflows that integrate seamlessly with our CRM and backend systems.

This role owns:

• AI orchestration
• Automation pipelines
• External integrations
• AI-assisted decision logic

You will collaborate closely with our CRM Systems Architect and backend engineering team to ensure AI functionality enhances — rather than destabilizes — our core systems.

You are not expected to build machine learning models from scratch, but you must understand how to responsibly apply AI in production systems.

Core ResponsibilitiesAI Workflow Design

Design AI-assisted workflows for:

• Document analysis
• Summarization
• Decision support
• Routing logic
• Define trigger conditions and post-processing logic
• Implement human-in-the-loop safeguards

Automation & Orchestration

• Build and maintain workflows in tools like n8n or equivalent
• Design structured payloads between systems
• Handle retry logic and error handling
• Ensure idempotent behavior in automation flows

System Integration

• Integrate LLM APIs and AI services into production workflows
• Connect AI outputs back into CRM safely
• Maintain separation between orchestration and core data storage

Operational Optimization

• Reduce manual effort via automation
• Improve workflow efficiency and clarity
• Design scalable automation patterns

Required Experience

• 2–4+ years building automation workflows or integration pipelines
• Hands-on experience with:
• n8n, Zapier, Make, or similar
• REST APIs
• AI APIs (OpenAI, Claude, etc.)

• Experience implementing AI in real business workflows
• Understanding of:
• Structured data payloads
• Retry logic
• Failure handling
• Confidence thresholds in AI systems

Ideal (But Not Required)

• Experience integrating with CRM systems
• Experience with Laravel or backend APIs
• Familiarity with voice, document, or extraction workflows

This Role Is NOT

• A machine learning researcher
• A data scientist
• A prompt-only engineer
• A chatbot builder without workflow depth

This is a systems-oriented AI automation role.

Job Type: Full-time

Pay: ₹1.00 - ₹2.00 per month

Work Location: Remote