Subject Matter Expert: be a subject matter expert (level 300 and 400) in any one the following company’s purview data lifecycle manager, records manager, compliance manager and Audit services. Have a 200-level understanding of purview compliance stack.
Be a trusted advisor to customers and product engineering. Use your cloud security skills to improve our Company Purview Compliance & Governance products/services, help customers get and stay secure by helping them with deploying our security solutions.
Advocate for our customers: Capture the voice of the customers and synthesize quantitative and qualitative feedback into actionable recommendations in a prioritized manner. Relentlessly champion customer voice to engineering teams and be a change agent to develop innovative ways to handle customer scenarios and resolve complex issues.
Practice Company Culture: Growth mindset, One Company, and Customer Obsessed, and Diverse and inclusive.
Collaborate and work with a global high performing team to help customers learn and deploy our purview compliance product, to educate Company field and third-party partners, identify technical blockers, gather feature requests, and share them with product teams.
Drive Objectives and Key Results. Own and drive key results to enable the services to achieve business objectives.
Collaborate with stakeholders to define product specific business objectives and rationalize, prioritize, and execute tasks to successfully achieve goals.
Effectively communicate with quantitative and qualitative data to stakeholders across company in business reviews.
Partner Development: Collaborate across Security CxE, Company Field cybersecurity and third-party Partners in supporting skills transfers across our Company Partners ecosystem to empower our customers, and drive scalability.
Quality documentation and effectively educate others about Cl
Data Compliance enablement - Product Manager
Focus on feature customization and telemetry analysis within Compliance Manager, DLM/RM, Priva, Communication Compliance.
Maintain customer-facing documentation, track tenant-level activations, and support internal readiness for audit and regulatory reviews.
Contribute to customer engagement strategies through office hours and feedback loops.
Delivery of updated feature summaries and activation dashboards.
Drive regulatory content development and customer outreach strategy.
Curating customer lists for targeted engagement.
Contributing to internal knowledge assets for knowledge management curation.