Air Freight Coordinator (5:00PM to 2:00AM)

Intercargo Logistics (SMC-Private) Limited is a local chapter of Intercargo Logistics UK that provides one point logistics solution to its clients across four continents of world. This company has adopted Cargowise integrated solution system for rendering need-based services to its clients. Intercargo Logistics for now is looking to fill the position of Air Freight Coordinator for its office based in Islamabad, Pakistan.

Job timing: During Winters Between 05:00PM to 02:00PM and One Hour Earlier in Summers.

Location is 2nd Floor, OneExpressway, Gulberg Greens Interchange, Islamabad Highway, Islamabad.

Job Description:

As an Air Freight Coordinator your primary responsibility ‘ll be to book the flights for different cargo shipments as they come in from sales and freight department. You have to verify and process the data based on the agreed pricing, number of packages, chargeable weight and the documents received from client at the time of booking.

Specifically;

1. You 'll need to book flights for cargo shipments and prepare Air Waybills based on the goods nature and details provided by freight team;

2. You 'll need to process shipment data in Cargowise One and produce House and Mater Airway bill drafts for taking approval from clients;

3. You 'll need to handle full array of Air Freight Booking tasks as per the rules pronounced by IATA in conjunction with BIFA Terms and Condition and the guidelines provided by company;

4. You 'll need to consolidate and add routings for the booked shipment as per the details provided by different airlines;

5. Chasing the booking and tracking of all the inbound and outgoing air shipments through active coordination with airlines;

6. Arranging the pre-alerts and seeking in-time approval of documents from different clients based on the nature of booked goods;

7. Maintaining active coordination with clients over the phone calls, emails and Zendesk based ticketing system;

8. Staying in active contact with different airlines and their operations representative for resolving different issues related to cargo movement;

9. Handling the billing task as per the provided schedule of charges by company against the different provided services;

10. Maintaining and annexing the complete documentation record on case to case basis within and outside the provided system;

Job Requirements;

1. Extraordinary Communication Skills in Verbal and Written English - a Primary Factor for Qualifying to This Job;

2. Quick Data Processing Skills in Provided Software and Different Computer Applications

3. Prior Experience in Handling Air Bookings/Operations is a plus;

4. Ability to Work with Limited Supervision and Function Properly Under Pressure and Time Constraints;

Education and Qualifications

1. Bachelors or Master’s degree in relevant discipline (desired);

2. Extraordinary English fluency with strong written communication and interpersonal skills for handling customer service;

3. Hands on Experience of using Microsoft Office software, specifically Word, Excel, and PowerPoint.

4. A positive and dedicated can do attitude is highly desired for this position.

Benefits

1. Permanent Job

2. 60k-70k Startup Salary

3. Monthly Performance Bonus

4. Emergency Health Cover

5. Free Gym Membership

6. Sports Activity Team Events

7. Staff Tours

8. Official Dinners

9. Provident Fund Facility

10. EOBI

11. Annual Appraisal / Salary Increments

12. Career Promotion Ladder

13. Conducive Working Environment

Intercargo Logistics UK Ltd is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin or gender. Female candidates are encouraged to apply as they will be given due preference based on the experience and job relevancy.

Job Type: Full-time

Pay: Up to Rs70,000.00 per month

Application Question(s):

• Job timing between 05:00PM to 02:00AM is acceptable to you?
• If your education is complete and you are not a student anymore?
• If you possess stronger verbal and written communication skills in English?
• You can manage your daily commute to office location easily?

Work Location: In person

Expected Start Date: 19/01/2026