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Airline Ticketing & Reservation Agent - Female only

  • The role involves providing travel assistance, answering inquiries, offering trip recommendations, and handling ticket reservations.

Key Duties & Responsibilities:

  • Issue tickets, boarding passes and other travel documents
  • Provide customers with information regarding flight schedules, fares, and connections
  • Process ticket changes and refunds
  • Assist in other duties such as scheduling flights and handling customer complaints
  • Deal with customer inquiries and reservations, both in person and over the phone
  • Assist customers with problems that may arise during travel
  • Help passengers with check-in procedures, baggage handling and special needs

Required Skills & Qualifications:

  • Fluent in spoken and written English.
  • Strong communication skills, both written and verbal.
  • Excellent customer service skills and a positive attitude.
  • Ability to multitask, manage time efficiently, and prioritize tasks.
  • Proficient in Microsoft Office applications.
  • Willing to work on break shifts.

Job Type: Full-time

Pay: BD180.000 - BD250.000 per month

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