POSITION SUMMARY:
The Alarm Monitor position provides physical security, by monitoring a detection, intrusion monitoring system. Close Circuit TV (CCTV) monitoring; dispatch; visitor processing; and administrative services.
PAY TRANSPARENCY: $35.29 PER HOUR
RESPONSIBILITIES:
The responsibilities of the position include, but are not limited to, the following:
- Perform all duties of an Alarm Monitor.
- Maintain daily duty log.
- Conduct and record various checks and verifications.
- Report suspicious activities and persons.
- Operate Intrusion Detection system, fire alarm system, radio transmitter and receiver, and telephones: Receives incoming fire calls by telephone or through alarm system.
- Questions caller observes alarm register.
- Determines type and number of units to respond to alarms and/or emergencies.
- Relays messages from emergency scene, such as requests for additional help and medical assistance.
- Records date, time, type of call and destination of messages received or transmitted.
- Maintains activity, code, and locator files.
- Other duties as assigned.
QUALIFICATIONS:
- You must possess an active Top Secret/Sensitive Compartment information with full scope polygraph before applying.
- U.S. Citizenship.
- Minimum of 18 years of age.
- High School Diploma or GED.
- Impeccable customer service skills.
- Possess good writing skills and ability to make decisions quickly and accurately;
- Ability to function in a fast-paced environment and able to multitask with little assistance.
- Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are applied.
- Ability to write routine reports and correspondence;
- Ability to maintain telephone rapport with customers at all levels;
- Ability to complete assignments in a timely manner;
- Ability to apply reasoning skills and document them oral, written, and/or diagram form;
- Ability to solve problems until completion;
- Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint);
- Valid driver's license;
- Current Top-Secret clearance with Compartmental Access and Full-Scope polygraph.
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.