AMAZON OPERATIONS (SPECIALIST)

RESPONSIBILITIES:

• Manage daily Amazon Seller Central operations and basic listing updates.
• Create and manage FBA shipments: shipment plans, labels, carrier bookings, tracking, and resolving check-in delays or stranded inventory.
• Coordinate with UK 3PL warehouse on receiving, prep/labeling, carton or pallet specs, and dispatch to FBA; monitor SLAs.
• Inventory management across FBA and 3PL: forecasting, restock limits, replenishment, and stock reconciliations.
• File and track shipping reimbursement claims (lost or damaged units, fee errors, inbound discrepancies) with clear documentation.
• Customer service: respond to buyer messages and cases on time, handle returns and refunds, and reduce negative feedback.
• Monitor Account Health, IPI, and core KPIs; raise and track cases with Seller Support.
• Prepare weekly reports and dashboards on inventory, reimbursements, shipments, customer service metrics, and account health.

REQUIREMENTS:

• 2–3 years hands-on experience with Amazon Seller Central.
• Proven experience with FBA shipment creation, inventory management, and reimbursement claims.
• Experience with a UK-based 3PL and/or the UK marketplace.
• Strong analytical mindset, attention to detail, and problem-solving skills.
• Proficiency with Excel or Google Sheets; tools like Helium 10 or Keepa are a plus.
• Excellent verbal and written communication skills in English and Urdu.
• On-site (in-house) position in Karachi.
• Work hours: Mon–Fri, 10:00 am to 6:00 pm; alternate Saturdays Half Day (10:00 AM - 3:00 PM.
• Open to both males and females.

Apply Via: career@ranyal.com

Job Type: Full-time

Pay: Rs60,000.00 - Rs65,000.00 per month

Work Location: In person

Expected Start Date: 10/11/2025