AM/DM Homecare

Job Title: Assistant Manager / Deputy Manager – Homecare

Department: Homecare Services
Location: Felix Hospital
Reporting To: Homecare Head / Operations Manager

Job Summary

Felix Hospital is looking for a dynamic and result-oriented Assistant Manager / Deputy Manager – Homecare to oversee and expand homecare services. The role involves managing operations, coordinating clinical and non-clinical staff, ensuring service quality, and driving business growth.

Key Responsibilities

• Manage day-to-day operations of homecare services including nursing, physiotherapy, attendants, and medical equipment.
• Coordinate with doctors, nurses, caregivers, and patients for smooth service delivery.
• Ensure compliance with hospital policies, clinical protocols, and quality standards.
• Handle patient inquiries, service scheduling, and issue resolution.
• Monitor service quality, patient satisfaction, and feedback.
• Manage vendor and staff onboarding, training, and performance evaluation.
• Support business development activities and achieve assigned revenue targets.
• Maintain accurate records, reports, and MIS related to homecare operations.
• Ensure timely billing, collections, and documentation.

Required Skills & Competencies

• Strong operational and people management skills
• Good communication and coordination abilities
• Knowledge of homecare services, hospital operations, or healthcare management
• Problem-solving and decision-making skills
• Ability to work independently and handle multiple responsibilities

Qualifications

• Bachelor’s degree in Healthcare Management, Hospital Administration, or relevant field
• MBA/MHA preferred

Experience

• 3–7 years of experience in homecare services, hospital operations, or healthcare management
• Experience in managing teams and patient services is mandatory

Salary

• Best in industry (as per experience and interview)

Contact Details

HR – Deepanshu
9643653928

Job Types: Full-time, Permanent

Work Location: In person