Analyst-Compliance - Instructional Designer – GFCC Training, Policies, and Standards

American Express’ Global Financial Crimes Compliance (GFCC) organization implements and supports the enterprise Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance programs, among other anti-financial crime deliverables. Within GFCC, the Training, Policies, and Standards (TPS) team is tasked with, among other things, a key objective of providing GFCC and other colleagues with adequate anti-financial crimes training to successfully address financial crime risks while carrying out day-to-day responsibilities. More specifically, TPS collaborates on, develops, manages, hosts, and delivers a wide variety of trainings across the anti-financial crime spectrum and throughout the pillars of the GFCC program, and aligns with key GFCC, other second line of defense, first line of defense, and other stakeholders on training-related proposals and impacts. Furthermore, TPS owns the GFCC Training Global Standard and will be responsible for ensuring affected teams and colleagues adhere to that Global Standard once it is released.

This role will serve as an Instructional Designer on the GFCC TPS team, supporting a variety of training design functions across GFCC, including, but not limited to, those related to TPS’s responsibilities noted above. The successful candidate will report to a Training Manager on the TPS team.

• Expertise in industry-standard eLearning development software, such as Adobe Captivate or Articulate Storyline.
• Working knowledge of graphics and multimedia software, such as the Adobe Creative Cloud suite of programs (e.g., Illustrator, Photoshop, Premier, etc.).
• 3+ years of multimedia design and graphics, training and development, or adult learning experience.
• Ability to produce high quality educational videos and eLearning modules using modern design principles.
• Understanding and enthusiasm for learning management system (LMS) functionality.
• Portfolio that exhibits a high standard of design and artistry.
• Keen attention to detail, proven analytical and problem-solving skills, and effective collaboration and communication skills, including working with multiple stakeholders on a single project.
• Comfortable working in an environment that is constantly evolving and responds positively to complexity and change.
• High level of professionalism, self-motivation, flexibility, and sense of urgency.
• Team player with superior people skills and a positive attitude.
• Ability to manage multiple projects simultaneously.
• BA/BS degree in related field preferred.
• Experience in financial crimes compliance, general compliance, AML, sanctions, Know Your Customer processes, Anti-Bribery and Corruption processes, law enforcement, audit, and/or legal preferred.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .