Analyst - Loans Operations [T500-23347]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

In Asia, MUFG has a presence across 20 markets – Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam.

It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region – VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines, and Bank Danamon in Indonesia.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS India) [Formerly known as MUFG Enterprise Solutions India Private Limited] is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of above 1000, MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role:

Position Title: Analyst

Corporate Title: Analyst

Reporting to: Vice President

Location: Mumbai

Job Profile

Purpose of Role:

Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.

Main Responsibilities

Process:

• Perform the duties of Maker for the activities assigned diligently.
• Understand the process/ policies of the Bank and adhere to the needs.
• Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLAs of the Bank.
• Learn the system functions and adhere to the controls.
• Support overseas branch to resolve operational incidents/reporting (if any).
• Provide suggestion(s) to improve/streamline the operational processes.

Customer:

• Develop and maintain strong stakeholder management with key stakeholders within MUFG.
• Support and resolve customer enquiries and provide excellent customer service.
• Work in partnership with Compliance to understand relevant operational guidelines, MUFG’s standard procedures and local regulations and assess the impact on the daily operations workflow.
• Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
• To support developmental projects relating to the Department.

People:

• Good in teamwork.
• Liaison with Business team for timely & quality deliverables of assistance / services.

Other/Control:

• Perform the checking process on operational issues, escalated by the less experienced members of the team.
• Perform the reconciliation of any daily pending transactions
• Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
• Support the Head of Department in achieving the department’s KPIs, set by the Branch Management.
• Support in managing the risk profile for the department.
• Support internal and external audits within the department by preparing documentation as required
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Adhere to all company policies as well as guidelines

Candidate Profile:

• Minimum 3 to 6 years of relevant experience and sound knowledge of the Loan operation in managing Disbursement, Rollover, Settlement of loans and servicing of monthly interest.
• Strong PC skills (MS Office)
• Good interpersonal skills to deal courteously and effectively with others.
• Good understanding of basic banking products.
• Understanding of local relevant regulations.
• Regulatory Certification would be preferred.
• Good interpersonal skills to deal courteously and effectively with others.
• Attention to details.
• Graduate and/or Post Graduate.