FIND_THE_RIGHTJOB.
Houston, United States
This full-time Application Engineer role focuses on delivering technical support and expertise to customers across multiple industries, with proven experience supporting polymer materials, compounding, and injection molding processes . Acting as a bridge between technical and commercial teams, this position ensures tailored solutions, high customer satisfaction, and support for business growth. The role reports directly to the CEO .
Technical Support & Troubleshooting
Address customer inquiries on material options, processing methods, tooling, and application needs
Provide hands-on assistance to resolve processing or quality challenges
Offer technical expertise during the resolution of customer complaints
Project & Application Development
Partner with Account Managers to provide technical input for customer projects
Participate in customer trials and sampling activities, ensuring accurate documentation and timely follow-up
Collaborate with internal R&D and production teams to support new product or application initiatives
Training & Documentation
Deliver technical training sessions for customers, internal staff and global partners
Develop and update technical documentation, guidelines and application resources
Market & Customer Support
Monitor and share insights on technical trends, customer requirements, and competitor activity
Support CRM initiatives by logging activities and identifying opportunities
Build and maintain strong relationships by providing reliable, solutions-oriented technical support
Contribute to the acquisition of new customers through technical expertise in projects or specialized applications
Strong knowledge of polymer materials, compounding, and injection molding processes .
Excellent problem-solving, analytical, and communication skills.
Ability to work independently and in cross-functional teams to deliver results.
Bachelor’s degree in Engineering, Polymer Science, Materials Science, or related technical field (preferred).
3 - 5 years of experience in application engineering, plastics processing, or technical customer support with polymer materials, compounding, and injection molding processes
Proficiency with Microsoft Office and CRM tools .
Willingness to travel for customer visits, training, and project support .
Bilingual skills in English and German or Spanish are a plus.
This role is based in the Houston Area (The Woodlands) with regional travel required to support customers, trials, and training activities.
Competitive base salary commensurate with experience.
Performance-based bonus opportunities.
Comprehensive benefits package, including medical, dental, and vision coverage , 401(k) with employer contribution , and paid vacation and sick leave .
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